Account Manager

Company Description

Blend is a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and fostering innovation for its clients by harnessing world-class people and data-driven strategy. We believe that the power of people and AI can have a meaningful impact on your world, creating more fulfilling work and projects for our people and clients. For more information, visit www.blend360.com 

We are seeking an Account Manager to contribute to our next level of growth and expansion. 

The Details:
• Location: Remote, U.S.
• Duration: 12-month consulting role.
• Benefits: We offer benefits to our full-time consultants, including Health, Vision, Dental, 401K plan, Life Insurance, Employee Assistance Programs, and an incredibly supportive team cheering you on!

Job Description

• Identify opportunities to grow the existing commercial card portfolio.
• Optimize the implementation program to enhance client satisfaction and operational efficiency.
• Develop and maintain strong client relationships, acting as the primary point of contact post-implementation.
• Create and execute a streamlined communication process to ensure clients are well-informed and supported post implementation.
• Conduct regular check-ins with clients to understand their needs, address concerns, and provide solutions.
• Monitor and analyze portfolio performance, providing insights and recommendations for growth.
• Collaborate with internal teams to incorporate client feedback into process improvements.
• Prepare and deliver presentations and reports to clients and internal stakeholders.
• Stay updated with industry trends and best practices to offer relevant advice and solutions.
• Lead meetings to understand customers’ needs and develop business relationships within client accounts.
• Be the single point of contact for major clients regarding issues, concerns, and identifying solutions and stakeholders.
• Maintain a deep understanding of customers' strategic initiatives and proactively work with them on framing business objectives.
• Act as a change agent by challenging legacy processes, educating team members on the benefits of virtual cards, and driving the advancement of virtual card adoption.

Qualifications

• 2+ years commercial card experience
• 3+ years of business development and professional selling experience
• 3+ years of relationship management (e.g., experience building long-lasting meaningful relationships)
• Problem solving (e.g., identifying stakeholders to address issues)
• Successful experience with or large account management
• High levels of social perceptiveness and client experience
• Excellent communication, presentation, and negotiation skills

Desired Qualifications:

• 4-6 years of consultative, B2B sales experience.
• Experience prospecting to the C-Suite and senior-level leadership of enterprise businesses.
• Prior experience in Commercial Card Migration/Implementation

Additional Information

This role is not eligible for immigration sponsorship.
The starting pay range for this role is $43/ph - $47/ph. Actual compensation within the range will be dependent on several factors including but not limited to relevant experience, skills, certifications, training, and location. It is not typical for an individual to be hired at or near the top of the range and determining factors for compensation are considered for each individual circumstance. BLEND360 also offers a competitive benefits program to meet the health and financial well-being of our team and their families. You can look forward to a range of benefits including medical, dental, vision, 401K, PTO, commuter benefits, spending accounts, life insurance, disability coverage, and EAPs.

A diverse workforce is a strong workforce 
To deliver growth at BLEND360 and for our clients, we believe we have a responsibility and unique opportunity to positively impact the workforce. Diversity has played a critical role in our history, and our growth, and continues to have a profound impact on our success. We are determined to have equality in the workplace, within our team, and as an extension of our client’s team.

This is not the work of the moment, and this requires continued learning and purposeful actions. We are investing resources to understand and improve the sourcing, selection, and retention of the talent we hire, and ultimately the workforce we provide for our clients. We will communicate our journey in the spirit of transparency and shared learning. 

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