Account Manager

More About the Role:

Account Manager

This is a unique opportunity to grow as a communications professional by working across a diverse portfolio of influential clients within a dynamic, global agency.
The ideal candidate will have experience in Public Relations agency sector, who have supporting large, global, fast-moving companies in the consumer and / or technology sectors

Applicants should have a track record of success developing and executing strategic communications campaigns, earned media expertise, executive visibility experience and a client-obsessed mindset to deliver results and superior client service.

This role will report to Account Director.

What You’ll Do:

As a member of the Consultant team, Account Manager partners with the Client to help achieve the client's business and communications goals, as well as to provide counsel and assistance. Account Manager manages the day-to-day aspects of the client relationship.

Primary Responsibilities:

• Develop and foster a relationship with the client and external audiences
• Research, design, develop, implement and manage routine client projects
• Oversee day-to-day planning of major events
• Handle media inquiries
• Review materials (e.g., news releases, backgrounders, fact sheets, bios, newsletters and pitch letters) prepared by Senior Account Executive and Account Executive
• Develop, pitch and follow-up on coverage by and about the Client in the media, as appropriate
• Where appropriate, maintain steady and positive client presence in trade media through releases, contact and response to inquiries and requests
• Maintain clear and consistent communication between client and Burson
• Partner with client and other communications entities (e.g., advertising agency) to develop and complete communications plan
• Contribute ideas to program development for the client and for new business proposals
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Experience That Contributes to Success:

• 6 + years’ experience in strategic communications/public relations; experience working with clients in the financial and professional services sector; agency experience preferred
• Proven track record of success planning and executing executive communications programs that meet client business objectives
• Earned media expertise with the ability to develop media strategy and secure earned media coverage for clients; existing relationships with key B2B media
• Strong understanding of the media landscape; proactive in tracking relevant changes in the media and the ability to make recommendations/share insight with client contacts based on those changes
• Enthusiasm for working as a leader within a team, managing and upskilling junior staff while modelling corporate culture values
• Excellent client service skills with the ability to build and maintain relationships with client contacts
• Superb writing and editing skills across a variety of platforms with a keen eye for detail and love of the written word
• Passionate: Lives and breathes the client’s business. Understands the client’s pain points. Is an abstract thinker comfortable with ambiguity; is curious, questions the status quo, and is an avid consumer of information
• Operationally savvy: experienced at effectively managing multiple work streams and client budgets
• People-centric: committed to the development of team members through active coaching and mentoring
• Progressive mind-set: interested in evolving communications and the role of PR within the marketing mix; brave enough to try new approaches and adopt new technologies and willing to take calculated risks to do better and more meaningful work and priorities
• Energy and passion to contribute to and help foster a fun, collaborative and thriving office culture

You Belong at Burson

Our vision is for Burson to be the leading ‘academy company’ for creative communications professionals and emerging leaders. We provide a dynamic environment where ambitious colleagues come to elevate their skills, expand their networks, and ultimately, produce the best solutions for today’s leading brands. Our commitment to your growth is reflected in our robust benefits and people programs, which include professional development opportunities, mentorship programs with industry leaders, tuition reimbursement for continued learning, a vibrant and inclusive company culture fostering collaboration and innovation and packages designed to reward and retain top talent. We invest in our people because we believe their success is our success.

At Burson, we’re an agency of learn-it-all’s. We recognize that the things we do best, creativity and communications, require a level of nuanced understanding. That’s why it’s imperative for us to hire extraordinarily talented people of all races, ethnicities, religions, abilities, sexual orientation and gender identities. Without that we can’t do the essential work of inspiring bold ideas, fostering constructive dialogue, cultivating meaningful experiences, and driving innovation and creativity for our partners. Your unique point of view—your talent—is what makes you a #BursonPerson, and it’s how we deliver exceptional results for our clients, together.

For more information, visit www.bursonglobal.com.