Account Manager

Posted 14 Days Ago
Hiring Remotely in US
Remote
Hybrid
120K-180K Annually
Senior level
HR Tech • Software
Simpplr is the leading AI-powered employee experience platform.
The Role
The Account Manager will drive new product adoption and customer retention, develop strategic account plans, navigate complex sales cycles, and lead business discussions with executives. Responsibilities also include managing renewals, collaborating with Customer Success, and maximizing revenue growth within designated accounts.
Summary Generated by Built In
Who We Are

Simpplr is Modern Intranet and EX unified. Our platform unifies employee engagement, enablement, and services, leveraging state-of-the-art AI models to deliver a seamless,  cohesive, and personalized employee experience for everyone - wherever and however they work.


Our mission is to transform the work experience for billions of people across the world. Because we believe that when work is good, life is better.™


Trusted by more than 1,000+ leading brands, including DocuSign, Penske, Splunk, Nutanix, Okta, Eurostar, and SoFi, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.


Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.

The Opportunity

Are you a driven and experienced sales professional passionate about cultivating key account relationships and driving revenue growth? Simpplr is seeking a dynamic Account Manager to join our team and help us expand our footprint within named customer accounts.

In this role, you will be instrumental in driving new product adoption and ensuring customer retention. You'll guide clients through complex sales cycles, deeply understanding their business objectives, developing strategic account plans, and ultimately driving revenue growth within your assigned portfolio.

We're looking for a seasoned salesperson who thrives in engaging in both business and technical conversations with C-level executives. You're comfortable navigating complex, multi-party sales, leading the process with a consultative approach. You're excited by the challenge of expanding our presence within existing accounts, forging strong executive relationships, uncovering expansion opportunities, and maximizing customer retention. If you're ready to make a significant impact, we want to hear from you!

Your Job ResponsibilitiesWhat you will be doing:

Within your assigned portfolio accounts you will be responsible for finding and developing opportunities to:

  • Develop and execute strategic account plans outlining expansion opportunities Expand Simpplr’s solutions within new areas of the business including additional products and capabilities
  • Build strategic account plans, strong pipeline of qualified opportunities, follow through to closure and forge executive relationships, 
  • Possess the business acumen to understand the customer’s business challenges and proactively identify opportunities to provide solutions.
  • Understand Simpplr’s competitive products and develop sales plays to win.
  • Drive renewals for your assigned book of accounts
  • Partner with Customer Success on renewing and growing customer accounts
  • Manage the end-to-end sales process to meet or exceed bookings and revenue goals within the assigned customer portfolio,  in alignment with the company’s core values
  • Develop proposals and negotiate contracts.
  • Maintain accurate records and activities, 
  • Accurately forecast monthly and quarterly bookings and manage a pipeline against established targets and contribute to weekly, monthly, quarterly, and annual sales cadence meetings
  • Articulate path to closure and key tactical steps for all deals
  • Develop winning proposals encompassing all aspects of Simpplr platform, business case and ROI metrics
  • Learn, master and apply the playbook and defined sales processes
  • Collaborate with internal resources as part of our team selling approach

Your SkillsetWhat makes you a great fit for the team:

  • 5+ years of field sales or account management  experience in technology / software industry preferred
  • 5+ years of overall direct sales or account management experience
  • Proven track record of excellence in SaaS sales where you have exceeded quota by selling new products to your portfolio, accelerated close rates, and generated growth
  • Highly adept at working on complex sales cycles (various stakeholders, multiple LOBs, complicated decision process and decision criteria)
  • Experience in selling SaaS and enterprise cloud applications. Experience with CRM, Salesforce, HR, intranet, collaboration, chat or enterprise social a plus
  • Superior communication skills (both for internal and external clients), strong leadership qualities, and team-oriented business values are essential

Our job titles may span more than one career level. The starting base pay for this role is between $120k - $180k. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity and benefits.

Simpplr is proud to be an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or genetics.

#LI-REMOTE

Pay Range

$120,000$180,000 USD

Simpplr’s Hub-Hybrid-Remote Model:

At Simpplr we believe that when work is good, life is better and that belief guides all we do. Including how we approach our flexible work model. Simpplr operates with a Hub-Hybrid-Remote model. This model is role-based with exceptions and provides employees with the flexibility that many have told us they want.

  • Hub - 100% work from Simpplr office. Role requires Simpplifier to be in the office full-time.
  • Hybrid - Hybrid work from home and office. Role dictates the ability to work from home, plus benefit from in-person collaboration on a regular basis. 
  • Remote - 100% remote. Role can be done anywhere within your country of hire, as long as the requirements of the role are met. 
The Company
HQ: Redwood City, CA
400 Employees
Hybrid Workplace
Year Founded: 2014

What We Do

Simpplr is the leading AI-powered employee experience platform. Organizations use our forward-looking, adaptable products to deliver personalized experiences that inspire and engage their employees. Wherever people work, Simpplr enables them to flourish.

Trusted by more than 700+ leading brands, including Penske, Snowflake, Moderna, Eurostar, and AAA, our customers are achieving measurable improvements in employee engagement, productivity, and accelerated business performance.

Simpplr is headquartered in Silicon Valley, CA with offices in the UK, Canada, and India, and is backed by Sapphire Ventures, Norwest Venture Partners, Salesforce Ventures, and Tola Capital. Learn more at simpplr.com.

Why Work With Us

- Simpplr named a leader in the Forrester Wave for intranet platforms
- Amazing growth! We've almost doubled in the last year, meaning great opportunity for career growth
- We're trusted by brands such as Eurostar, Splunk, Docusign, and Coursera

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