FormAssembly is growing and we are excited to add an Account Manager to focus on expanding our customers within our top 5 verticals. You will be working on net new ARR growth within a Named Account territory. This is a full-time position, open to all locations (working remotely from home).
Responsibilities:
- Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers
- Increasing customer revenue spend across assigned accounts
- Gain a deep understanding of the way customers operate & use FormAssembly, how private and public companies make decisions, and identify priorities driving decisions from the C-level.
- Building account strategy and territory plans
- Establishing credibility and trust with customers
- Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases
- Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience
- Generating upsell opportunities to create pipeline and attain quota
- Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets
- 3+ years of customer account management experience and full cycle sales experience
- Experience managing a high-volume of customer accounts
- Consistent annual quota attainment of $500,000+ ARR
- Experience selling to the C-suite & multiple stakeholders buying decision makers
- Ability to collaborate with various internal teams to achieve positive customer outcomes
Bonus Points for:
- Experience working remote in a similar role
- Demonstrable strategic account planning experience
OTE: $110,000 - $140,000
FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more . Some of our benefits include:
- Health benefits (health, dental, vision) for Team Members based in the United States
- Mental Health benefits with SpringHealth
- 401(k) with 4% company match
- Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.
- 9 paid company holidays
- Flexible work schedule; work from anywhere!
- Generous Paid parental leave (up to 16 weeks)
- Charitable contribution match
- Budget for professional development
- Company provided Mac laptop
You'll be joining a talented and fun team, working together to build something great!
What We Do
FormAssembly is a trusted enterprise data collection platform that empowers security-conscious organizations to drive mission-critical business initiatives and become better stewards of their data. Our platform helps customers of all skill levels build efficient data collection workflows while meeting the high security and compliance standards of regulated industries. Used by thousands of organizations, FormAssembly integrates seamlessly with other commonly used systems to streamline processes and drive business results.
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