Account Manager

Description

Artlist is where the creative arts meet technology. If there’s one thing we all have in common, it’s a love of music and film, which is why we build innovative products to help global brands and individual creators make amazing videos.

We do this by giving them the best music, footage, sound effects, and templates around. We also revolutionized the industry with a radical new music licensing model that has since become the global standard.

Artlist is now the go-to platform for over 26M users worldwide. They range from top-tier global brands like Google, Apple, Amazon, Microsoft, and Calvin Klein to social creators, video editors, and more.

Our products:

• Artlist: an all-in-one platform for video creation, including high-quality and curated royalty-free music, SFX, footage, templates, plugins, and more. 
• Motion Array: the ultimate destination for creators, including high-quality video templates by the world’s top motion designers, presets, plugins, music, SFX, stock footage, graphics for design, motion graphics, and stock photos.

We’re growing fast and seeking an experienced and motivated Account Manager to join our Account Management team.

This is a unique opportunity to shape our growing team by building best-in-class practices, driving revenue growth, and fostering long-term, trusting client relationships. We’re looking for hands-on team players with a positive attitude eager to tackle challenges, identify upsell opportunities and deliver exceptional client experiences.

If you’re passionate about creating value, driving commercial success, and contributing to our growth, we want you on our team!

Wake up for this:

• Manage a broad portfolio of key business accounts, ensuring satisfaction and growth.
• Lead renewal and upsell initiatives to maximize account growth and client satisfaction.
• Build trusted relationships with clients, positioning Artlist as a key partner.
• Align Artlist’s value to clients’ creative business needs.
• Maintain regular engagement and gather client feedback.
• Own forecasts for renewals and upsells, ensuring accuracy.
• Keep CRM records and pipelines updated.
• Collaborate with sales for smooth handovers and great client experiences.
• Handle commercial challenges and manage escalations.
• Work with Content teams to deliver added value to clients.

Requirements

Key Qualifications:

• Ownership & Drive: A proactive mindset with a strong ability to take initiative and drive business success.
• Experience: Over 2 years of proven success in B2B Account Management, with a focus on renewals and upsells.
• Multitasking Expertise: Skilled in managing both day-to-day client activities and larger Account Management initiatives with ease.
• Account Management Excellence: Deep understanding of account management best practices, including portfolio creation and renewal tracking—a must!
• CRM Proficiency: Experienced in CRM software processes (Salesforce, Monday.com) to streamline and enhance client management.
• Global Account Management: Comfortable managing accounts across diverse regions such as EMEA and APAC.
• Language Skills: English: Native-level proficiency or equivalent—essential.
• Additional Languages: Proficiency in German, Danish, Spanish, French, or Italian is a significant advantage.
• Communication Skills: Outstanding verbal and written communication skills—mandatory.
• Industry Insight: Familiarity with the creative and digital agency ecosystem is a valuable bonus.

Why Join Us?

Be part of a forward-thinking team where your contributions directly impact our success. If you're ready to take your Account Management career to the next level, we want to hear from you!