About demandDrive: demandDrive is an industry-leading integrated sales and marketing agency. We provide B2B clients with a comprehensive suite of solutions, from top-of-funnel marketing to sales execution. While most companies execute sales and marketing functions in isolation, demandDrive combines industry-leading services in both areas, driving greater productivity and increasing our clients' revenue growth.
Position Overview: As an Account Manager, you will be the primary point of contact for our clients, responsible for nurturing relationships, driving client satisfaction, and ensuring the successful delivery of digital projects. You will help you identify growth opportunities, upsell services, and align client goals with agency offerings. This is a client-facing role requiring excellent communication, strategic thinking, and the ability to manage multiple accounts simultaneously.
Job Duties and Responsibilities:
Client Relationship Management:
- Act as the primary liaison between clients and internal teams, building trust and maintaining long-term partnerships.
- Regularly communicate with clients to provide updates, gather feedback, and ensure alignment with project objectives.
- Address client concerns promptly and effectively to ensure satisfaction.
Project Oversight:
- Coordinate with internal teams (creative, development, marketing, sales) to ensure timely delivery of projects within scope and budget.
- Monitor project performance and provide insights and recommendations to optimize results.
- Manage timelines, budgets, and resource allocation effectively.
Account Growth and Sales:
- Leverage your sales expertise to identify upsell and cross-sell opportunities within existing accounts.
- Collaborate with clients to understand their needs and recommend agency solutions that align with their goals.
- Work with the sales and business development teams to onboard new clients and ensure a smooth transition.
Performance Reporting:
- Prepare and present performance metrics, ROI analyses, and project updates to clients.
- Use data to showcase the value of agency services and secure ongoing client investment.
Job Requirements:
- Proven experience as an Account Manager, Sales Executive, or similar role in a digital agency or related field.
- Strong understanding of digital marketing, web development, and creative services.
- Demonstrated ability to build and maintain strong client relationships.
- Sales acumen is preferred with a track record of meeting or exceeding revenue targets.
- Exceptional communication, negotiation, and presentation skills.
- Ability to manage multiple projects and deadlines in a fast-paced environment.
- Proficiency in CRM software, project management tools, and Microsoft Office Suite.
- Bachelor’s degree in Marketing, Business, Communications, or a related field (preferred but not required).
Benefits:
- Health coverage+other H&W benefits, vision care, dental coverage, 401K
- Positive team culture+environment
- Team events
- Flexible PTO
- Hybrid work model
What We Do
demandDrive is an industry-leading integrated sales and marketing agency.
We provide clients with enterprise-quality sales & marketing solutions to help them optimize their processes and increase revenue growth.
We are defined through our dedication to developing holistic sales & marketing strategies that fit within our clients’ existing framework in a way that optimizes for organizational growth.
Our capabilities go beyond simple plug-and-play sales & marketing services (though we can do that too!), as we work with every individual client to find a solution unique to their needs.
We utilize an integrated approach to identify needs across every clients’ revenue generating departments that combines the flexibility of outsourcing with the expertise and continued development of a close-knit internal team.
We have collected top honors such as being named to the Inc. 5000 list of fastest growing private companies in the US 7 years in a row.
Head over to our website to discover our suite of solutions & services to see how we can help you reach your growth goals!
Why Work With Us
Our culture is what allows us to provide the service we do for our clients in the B2B technology space. Our focus on employee-led growth has not only opened up tremendous opportunities for our reps, but they have in turn done the same for our clients.
As our co-founders say: “Take care of your employees, and they'll take care of the business."
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