Account Manager

Posted 16 Hours Ago
Hiring Remotely in USA
Remote
107K-193K Annually
Mid level
Cybersecurity
An irreverent crew on a mission to make security easy to understand, easy to use, and easy to continuously improve.
The Role
As an Account Manager at Expel, you will manage a book of business while driving growth and renewal rates. You'll develop relationships with key stakeholders, negotiate business terms, and collaborate with various teams to enhance customer satisfaction and offerings. Your role requires strong communication and prioritization skills, as well as a solid understanding of security products and technologies.
Summary Generated by Built In

At Expel, we believe that when we take care of our employees, they, in turn, take care of our customers. This approach creates a thriving environment where people genuinely enjoy what they do, and our customers feel valued and supported. As we continue to grow, we’re scaling a sales culture rooted in transparency, trust, and collaboration. We aim to build relationships that our customers rave about—not just because of the value we bring to their security posture, but because of how they are treated in every interaction with us.

Do you thrive on nurturing relationships and unlocking growth opportunities? Are you the kind of person who can manage multiple priorities while never losing sight of the bigger picture? If this resonates with you, then you might be the Account Manager we’re looking for to join our Inside Sales team.

What Expel Can Do For You

  • Provide an opportunity to make a tangible impact on a rapidly growing market, helping customers protect their on-prem and cloud assets.
  • Empower you to drive meaningful growth within a book of business, with the support of a collaborative team.
  • Connect you with companies that value security and are eager to evolve their practices.
  • Offer a transparent and straightforward compensation plan that rewards you for retaining and expanding customer relationships.
  • Allow you to work in a flexible, remote environment with a company that prioritizes work-life balance and personal development.

What You Can Do For Expel

  • Manage and grow a defined book of business within the Inside Sales market (3,000 and below employees), ensuring high renewal rates and identifying expansion opportunities.
  • Develop and maintain long-term relationships with key stakeholders across your accounts, from executive buyers to technical leads.
  • Qualify and progress expansion opportunities by aligning customer needs with Expel’s solutions and value propositions.
  • Negotiate business terms with customers while preserving Expel’s key interests.
  • Collaborate closely with Inside Sales colleagues, Partner Sales Team, Customer Success, and Product Management to drive the best outcomes for our customers.
  • Provide feedback to internal teams on Expel’s messaging, solution completeness, and new customer challenges to enhance our offerings.
  • Lead QBRs (1-2 per year for L & M complexity customers) to ensure clients are satisfied with our services and identify further growth opportunities.

What You Should Bring With You

  • A proven ability to articulate business value in both written and verbal communications, with strong presentation and facilitation skills.
  • Experience managing multiple projects and competing priorities without compromising quality.
  • Ability to work remotely with strong prioritization and time management habits.
  • A knack for building and maintaining relationships while moving deals through the sales process to close.
  • A consultative approach to understanding customer needs and identifying opportunities to deliver value.
  • Resilience and a positive mindset, with the ability to course-correct and keep the bigger picture in focus.
  • A solid understanding of the managed security market, enterprise security products, and cloud-based technologies.
  • Fluency in Gsuite, Salesforce, and communication tools like Slack and Zoom.
  • 3+ years of professional sales experience, with at least 1 year in security sales.
  • Bachelor’s or postgraduate degree strongly preferred.

Additional notes

The base salary range for this role is between $106,500 USD and $115,500 USD, $177,500 and $192,500 OTE and equity.

This role is remote, and applicants must reside within the continental United States. Occasional travel to Expel HQ in Herndon, VA, will be required.

We're an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We’re only hiring those authorized to work in the United States. We do not currently sponsor immigration visas.

We offer unlimited PTO, work location flexibility, up to 24 weeks of parental leave, and excellent health benefits.

If this sounds like the role for you, we'd love to hear from you!

#LI-remote

Salary Range

$106,500$115,500 USD

Top Skills

Google Suite
Salesforce
Slack
Zoom
The Company
HQ: Herndon, VA
531 Employees
Remote Workplace
Year Founded: 2016

What We Do

Security that makes sense and can be, dare we say, delightful.

We're a secops provider that offers managed detection and response (MDR), remediation, phishing, and threat hunting. Our platform and people work together to make sense of your security signal—with your business in mind—to detect, understand, and fix issues fast.

And be sure to subscribe to our blog for takes on the latest infosec trends, tech, attack vectors, along with tales from our SOC and so much more.

Why Work With Us

We believe that here at Expel, the best way for us to be as amazing as possibly, is to give our employees room to do great things. This in turn, will keep our customers around and happy, allowing them to do great things. And hopefully, the rest will fall into place.

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