Account Manager

Posted 10 Days Ago
Hiring Remotely in New York, NY
Remote
126K-148K Annually
Mid level
Artificial Intelligence • Big Data • Computer Vision • Machine Learning • Natural Language Processing • Software • Cybersecurity
Dataminr's AI platform detects the earliest signals of high-impact events and emerging risks.
The Role
As an Account Manager at Dataminr, you will manage strategic relationships with Fortune 500 and Enterprise clients, onboarding new clients, identifying growth opportunities, and ensuring seamless integration of Dataminr solutions into client workflows. You will also develop growth strategies, manage opportunity pipelines, and achieve quarterly targets for bookings and renewals.
Summary Generated by Built In

See yourself at Dataminr

You are highly motivated and passionate about working with Corporate Risk clients. You’ll manage strategic relationships with a portfolio of Fortune 500 and Enterprise clients to elevate their workflow and ensure Dataminr’s critical alerts are getting into the right hands at the right time so clients can make faster decisions.
You’re a commercially-minded Account Manager with experience managing a portfolio of Enterprise level accounts, from onboarding new clients to identifying opportunities to grow existing accounts. You're excited about joining a rapidly growing vertical where you'll help your clients identify and solve their most difficult data challenges.

At Dataminr, we are creating a team of talented builders, creators and visionaries to have a real-world impact on how organizations respond to fast-emerging events as they unfold. We are over 600 talented individuals, spanning seven global offices, united by our passion to use AI for the greater good and be agents of positive change in our company and in our communities.

We offer a competitive benefits package aimed at keeping you healthy and happy:

  • Comprehensive medical, dental and vision insurance plan options for employees, domestic partners and their dependents

  • Generous PTO, flexible sick days and remote working options

  • Paid parental leave and family forming benefits

  • Mental health benefits and support

  • Company equity (RSUs)

At Dataminr, we serve a global community made up of many cultures and strive to reflect the diversity of the world in which we live. We stand for social justice and we lead with empathy. We foster a culture of allyship, standing up for those who face systemic barriers to equality. We actively condemn racism and discrimination in any form. 

We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, learning and development funds, and more. 

 

The opportunity

  • Develop strategic, consultative relationships with Corporate Risk clients to understand their goals and seamlessly integrate Dataminr into their workflow

  • Partner with internal teams to develop, implement, and deliver onboarding, training, and usage plans tailored for each customer

  • Developing, executing, and managing growth strategies to drive user acquisition, retention, and revenue growth within existing accounts. 

  • Manage your opportunity pipeline from week to week, providing accurate and timely forecasts to management.

  • Attain quarterly targets for bookings in your book of business, on-time renewals, and overall critical renewal and expansion metrics.

  • Increase penetration in your book of business through existing product portfolio and new offers.

What you bring

At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

  • 4-6 years of Enterprise software or SaaS sales experience

  • Proven track record of hitting/exceeding quota, including identifying upsell and cross-sell opportunities

  • Ability to communicate complex concepts to a wide range of audiences, including technical and non-technical customers

  • Ability to thrive in a fast-paced environment, problem solving in real-time

  • Self-motivated and an ability to handle multiple competing priorities in a fast-paced environment

  • Outstanding communication and presentation skills with a strong focus on delivering the best possible client experience

  • Knowledge of publicly available information and social media analysis efforts of enterprise organizations, including but not limited to corporate security, risk, or crisis management a plus

  • Must be willing to travel domestically as needed (approximately 25%)

#LI-JL2

About Dataminr

Dataminr, the world’s leading real-time information discovery platform, delivers the earliest warnings on high-impact events, emerging risks and other critical business information far in advance of other sources. Recognized as one of the world’s leading AI businesses, Dataminr enables faster response, more effective risk mitigation and stronger crisis management for public and private sector organizations spanning global corporations, first responders, NGOs and newsrooms. Most recently valued at $4.1B, Dataminr serves more than two-thirds of the Fortune 50 and half of the Fortune 100 companies and over 650 newsrooms worldwide.

 

Colorado, New York, California, Washington only: The salary range for this position is as indicated below. Base salary ranges may vary by geographic location, applicant skills, and prior relevant experience, among other factors.
Colorado: $126,000-$133,000
New York/California/Washington: $140,000-$147,500

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

The Company
HQ: New York , NY
776 Employees
Hybrid Workplace
Year Founded: 2009

What We Do

Dataminr -- long recognized as one of the world’s leading artificial intelligence (AI) startups -- puts real-time AI and public data to work for our customers, generating relevant and actionable alerts for thousands of users working in more than 100 countries for hundreds of client organizations--spanning global corporations, public sector agencies, NGOs, and newsrooms.

As 2020 taught us, the unexpected can occur anywhere, at any time, radically affecting the health and safety of people and business operations. Real-time data is crucial for enhancing organizational agility, sustaining business continuity, and responding with speed and confidence. This is especially true as the landscape of public data sources expands and diversifies, spanning social media, information sensors, blogs, and the deep web.

Dataminr processes billions of data units daily from 100,000+ public information sources in 100+ languages and in multiple formats -- including text, images, video, sound, and public sensor data. We use many different AI/ML techniques and methods such as natural language processing, understanding, and generation; computer vision; audio processing and classification, and anomaly detection on machine-generated data streams. Dataminr continuously trains its AI models on an accumulated 10-year archive of trillions of public data units and over 100 million critical local, national and global events while the company’s numerous AI models are all built, trained, and continuously updated by a team of data scientists, engineers, and researchers.

In alignment with our belief that AI and real-time data should be a force for good, we forged a partnership with the United Nations in 2019, at the AI for Good Summit in Geneva. The partnership equips thousands of UN personnel with Dataminr’s First Alert. The initiative boosts the UN’s utilization of cutting-edge technology and provides their agencies and personnel with the earliest possible indications of emerging crises, accelerating humanitarian response efforts around the world.

Since 2009, Dataminr has brought to market products that our clients find essential to make better-informed decisions, and effectively respond with speed and confidence to risks and opportunities.

Why Work With Us

At Dataminr, we’ve fostered a people-first culture. Seeing the incredible impact of our customers ‘knowing first, and acting faster’ is the main reason why over 90% of our employees said that they're proud to work at Dataminr. Join the team and help the world manage risk in real-time along with 1,000+ talented people across seven offices!

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