Account Manager Spain - Logistic 3PLs (They/She/He)

If you’re here, it’s because you’re looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

We’ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people, paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

What makes our ride unique? 

🤝 Our culture and strong values. 

💪 Our career development philosophy. 

🤝 Our commitment to being a force for good. 

We have a vision: Building the largest marketplace in your city, to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

Glovo Spain is going through a labour mode shift and we are creating a new department to ensure the transition is as smooth as possible. We are looking for an Account Manager who wants to join an exciting new project at Glovo, this person will manage and develop strategic relationships with third-party logistics providers (3PLs) at Glovo. This role is crucial for ensuring expansion, optimization, and efficiency in order volumes, as well as implementing new tools to enhance logistics operations.

THE JOURNEY

• Oversee the growth, expansion, and optimization of the order volumes for each account.
• Present and provide visibility to providers on new tools and processes implemented on the platform.
• Serve as the main point of contact between 3PLs and internal teams, including operations, billing, and pricing.
• Conduct strategic meetings with 3PL business owners to collect feedback, negotiate improvements, and define the next steps.
• Ensure the proper execution of contracts and commercial agreements with logistics providers
• Work toe to toe with other internal departments to ensure the best experience for our providers
• Manage a portfolio of 20-30 logistics provider accounts (3PLs).

WHAT YOU WILL BRING TO THE RIDE

• Previous experience in account management, logistics, or consulting (preferably in delivery, e-commerce, or transportation sectors). (2 años)
• Strong commercial and negotiation skills to build relationships with providers.
• Analytical mindset and results-driven approach to optimize service expansion and growth.
• Knowledge of billing, pricing, and business models in logistics.
• Excellent communication and leadership skills to coordinate internal and external teams.
• Proficiency in digital tools and ability to adapt to new technologies.
• High level of English and Spanish (experience in international environments is a plus).

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 💳 Discounts on transportation, food, and even kindergarten expenses.
• 🏊 Discounted gym memberships to keep you energized.
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 👪 Enhanced parental leave, and office-based nursery.
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders, racial/diverse backgrounds, abilities, ages, sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g., she/her/hers, he/him/his, they/them/theirs, etc).

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!