Account Manager (Outside Sales)

Posted 3 Days Ago
Be an Early Applicant
Holyoke, MA
Mid level
Automotive • Industrial • Manufacturing
The Role
As an Account Manager at Glass America, you will utilize tools to create routes, track metrics, build client relationships, and deliver exceptional customer service. You will be responsible for expanding your book of business and engaging with the local community.
Summary Generated by Built In

Glass America

Account Manager (Outside Sales)

Holyoke, MA

 - Western Massachusetts

At Glass America, we are creating a culture that delivers on our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard.


What Glass America offers you:

  • Great starting salary and biweekly auto allowance.

  • Bonus program plus annual performance incentives.

  • Personal marketing budget and promotional items to reach your customers.

  • Benefits that start on your first day of work!

  • 401k, PTO, paid holidays, life insurance and short term disability.

  • Represent a respected industry leader and preferred provider to insurance agents and insurance companies.

What Glass America requires of you to be successful:

  • Utilize Glass America tools and software to create daily routes and target lists.

  • Track account metrics to meet financial goals and operational objectives.

  • Identify accounts that will be a part of your outside sales activities for a sales cycle.

  • Establish long lasting relationships to build, develop and expand your book of business.

  • Build a strong network of contacts that will supply a steady stream of referrals.

  • Immerse yourself in the local community to champion our commitment to safety and quality.

  • Deliver world class customer service everyday.

  • Partner with your local Operations Team to execute a positive customer experience.

What Glass America needs of you to join the team:

  • Minimum of 3 years successfully selling business services.

  • Proven track record of exceeding financial objectives, metrics and KPIs.

  • Experience in account management, outside sales and/or B2B sales.

  • Auto Glass, Restoration or Insurance industry knowledge is highly preferred.

  • Excellent organization and time management skills.

  • Problem solver that can work independently to WoW every customer.

Part of Boyd Group Services, Glass America operates in 38 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities.

Glass America is an Equal Opportunity Employer.

Compensation Details

The Company
Winnipeg, Manitoba
274 Employees
On-site Workplace

What We Do

Boyd Group Services Inc. (”BGSI”) is a Canadian corporation and controls the Boyd Group Inc. and its subsidiaries. BGSI shares trade on the Toronto Stock Exchange under the symbol BYD. The Boyd Group Inc. (the “Company”) is one of the largest operators of non-franchised collision repair centers in North America in terms of number of locations and sales. The Company currently operates locations in Canada under the trade names Boyd Autobody & Glass and Assured Automotive, as well as in the U.S. under the trade name Gerber Collision & Glass. In addition, the Company is a major retail auto glass operator in the U.S. with operations under the trade names Gerber Collision & Glass, Glass America, Auto Glass Service, Auto Glass Authority and Autoglassonly.com. The Company also operates a third party administrator Gerber National Claim Services (“GNCS”) that offers glass, emergency roadside and first notice of loss services

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