Account Manager - New Business Development

About our Team 
Join the vibrant and accomplished Elsevier Health eSales team, comprising of 10 dedicated professionals located across NSW, QLD, VIC, and NZ. Together, we collaborate with healthcare providers and higher education institutes to enhance patient care and academic excellence. With two consecutive years of record-breaking achievement, you will be part of a highly experienced, talented, and successful sales team. We celebrate success and embrace challenges as opportunities for growth. Elsevier is committed to creating and maintaining a flexible working environment to ensure a healthy work-life balance.  

About the Role 

Following a recent promotion, we have an exciting opportunity to join our Elsevier Health eSales team as an Account Manager where you will be responsible for identifying and securing new business across both clinical and higher education institutes (accounts) within a specified territory and in line with business targets. 

This role is responsible for developing a professional network at current and potential key accounts, while managing a strategic and direct sales process in a collaborative and highly professional way. 

Reporting into Head of eSales for Australia and New Zealand, this is a permanent, full-time role requiring occasional domestic and international travel. The ideal candidate will be based in Sydney (preferred), Melbourne, or Brisbane, with combined home/office-based arrangements to ensure a flexible and healthy work-life balance. 

If you have demonstrated sales experience in healthcare, technology or academia, this role could be perfect for you! 

 
Responsibilities 

• New sales growth of Elsevier’s digital clinical and education solutions, including: 

• Securing new business with new accounts  

• Cross-selling new solutions with existing accounts 

• Relationship building, networking and interacting with a diverse range of customers, C-suite and internal/external stakeholders 

• Managing a strategic and direct sales process in a collaborative and highly professional way 

• Strategic account and territory planning utilising sales methodology tools, such as Franklin Covey and Miller Heiman 

• Salesforce data compliance and revenue forecasting in line with standard business requirements 

• Providing continuous market feedback to support delivery and development of key internal business initiatives and objectives 
   

Requirements 

• Demonstrated experience in new business prospecting, selling, negotiating and closing 

• Proven track record in achieving and exceeding sales targets 

• Strong collaborative approach, able to work in conjunction with colleagues towards shared goals and success 

• Proven experience in consultative/value/solution-selling in complex sales processes 

• Knowledge of the healthcare and/or academic markets 

• University degree preferable in Science, Healthcare or Technology 

• Able to build rapport and credibility quickly, at all levels, with a diverse range of customers and colleagues 

• Excellent organisational, time management and planning skills 

• Process oriented with exceptional business acumen and analytical skills 

• Excellent communication (verbal and written) and presentation skills 

• Experience working in an international matrix organisation (advantageous) 

• Experience with Salesforce or similar CRM systems 

Work in a way that works for you 

We promote a healthy work-life balance across the organisation. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, a range of personal development tools, hybrid working arrangements, shared parental leave and study assistance, we will help you meet your immediate responsibilities and your long-term goals. We can also work with you to create flexible working hours to help you fit everything in and work when you are the most productive. 

Working with us 

We are an equal opportunity employer with a commitment to help you succeed. Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play and is given the opportunity to be listened to. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it. We have tools and models in place to continuously improve our working environment and effectiveness to empower our team to be the best they can be.   

Working for you 

At Elsevier, we know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

• Health benefits 

• Flexible working arrangements 

• Benefits for you and your family 

• Life assurance and accident policies 

• Access to learning and development resources 

Your recruiter will advise you on the full benefits package for your location. 

About Us 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world. 

Join Us 

Purposeful Work 
When you work with us, your work matters. You are part of an organisation that nurtures your curiosity to stimulate innovation for the communities that we serve. 
 
Growing Every Day 
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.  
 
Colleagues Who Care 
You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home. 
 
Together, we create possibilities. 
Join us 

To learn more about opportunities with Elsevier or RELX Global, join us here: 

https://www.elsevier.com/en-au 

https://www.relx.com/careers/join-us 

We are looking to fill this role as soon as possible – apply now to be considered. 

Thank you for your interest.