Account Manager - NATO

Posted 16 Days Ago
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Rotterdam
Mid level
Other • Software • Analytics
The Role
Seeking an Account Manager with 3+ years of experience in enterprise sales and/or consulting to work with international government customers, specifically NATO, to optimize and expand adoption of Esri technology and identify new growth areas. Responsibilities include building relationships, understanding customer needs, delivering results, and collaborating with teams. Requires travel and ability to obtain NATO Secret clearance.
Summary Generated by Built In

Overview

We invite you to bring your deep experience and passion for applying geospatial technologies to Esri in order to solve national security challenges. We’re looking for an individual who is customer oriented and a collaborative team player to become an integral part of Esri’s NATO account team. You’ll work closely with a dedicated group that helps new and existing international government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

At Esri, we are committed to our customers and their success. It is a place for you to do your best work and partner with our customers amid a supportive culture that encourages creativity, collaboration, and passion.

Responsibilities

  • Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
  • Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
  • Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to NATO. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
  • Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the need of the customer.
  • Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

  • 3+ years of enterprise sales and/or relevant consulting or program management experience
  • Experience creating partnerships, and establishing yourself as a trusted advisor with customers
  • Understanding of account management, account planning and opportunity strategy creation
  • Demonstrated knowledge of NATO and new technology trends and the ability to translate this into solutions for customers
  • Able to negotiate, present, and support visual storytelling across all levels of an organization
  • Ability to travel domestically or internationally 25-50%
  • Bachelor’s or master’s in GIS, business administration, or a related field, or equivalent work experience
  • Ability to obtain NATO Secret clearance to work in Rotterdam

Recommended Qualifications

  • Understanding of GIS, Esri technology, and NATO as they relate to one another
  • Experience managing the sales life cycle
  • General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
  • Knowledge of industry fiscal year, budgeting, and procurement cycles

Questions about our interview process? We have answers.

#LI-JP2

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email [email protected] and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

Top Skills

Esri Technology
Gis
The Company
HQ: Redlands, CA
5,436 Employees
On-site Workplace
Year Founded: 1969

What We Do

As a leading location intelligence platform provider (Forrester Wave 2020), Esri empowers leaders with innovative tools to help create sustainable prosperity. Esri's customers drive digital transformation by embracing the power of location.

We pioneer problem solving with GIS to help you see what others can’t.

We build ArcGIS, the world’s most powerful mapping & spatial analytics software. ArcGIS software and apps combine mapping and data analytics to deliver location intelligence and meet digital transformation needs for organizations of all sizes.

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