Account Manager - Life Sciences(US West Coast)

While technology is the heart of our business, a global and diverse culture is the heart of our success. We love our people and we take pride in catering them to a culture built on transparency, diversity, integrity, learning and growth.
If working in an environment that encourages you to innovate and excel, not just in professional but personal life, interests you- you would enjoy your career with Quantiphi!

About Us:

Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.

Company Highlights:

• Quantiphi, an AI-First Digital Engineering Services & Platforms company, with a 2.5x growth YoY since its inception in 2013

• Headquartered in Boston, with 3200+ data science professionals across 11 global offices

• Winner of 3X NVIDIA AI Partner of the year award 

• Winner of the 13X Google Cloud Partner of the Year award including "Machine Learning, Breakthrough and Social Impact partner 

• Winner of 3X AWS AI/ML Partner of the Year award  

• Preferred and Premier Partner for AWS, Google Cloud, NVIDIA, Snowflake, Databricks and more

• Recognized Leader in the AI space by IDC, Forrester, Gartner, ISG, Everest Group and other leading analyst firms

• Winner of Best in Business Award in Established Business category by INC., 2022

• Winner of Competitive Strategy Leadership Award in Artificial Intelligence Services in Public Sector (2021), Healthcare (2022) and Financial Services(2023)  by Frost & Sullivan 

• Recognized in the Fast Company 2021 World Changing Ideas- AI and Data category

• Winner of AI Excellence Award 2022 and 2023 including 'Generative AI product' category for Baioniq, Quantiphi's generative AI platform

For more details, visit: our Website or our LinkedIn Page

Work Location: West -  USA Remote 

Responsibilities:

• Build strong, trusted relationships with key clients to ensure they remain actively engaged with Quantiphi

• Foster trusted advisor relationships with key stakeholders and executive sponsors by demonstrating deep knowledge of the Life Sciences value chain and business processes

• As an Account Manager, play a pivotal role throughout the Sales lifecycle and drive business development within key accounts

• Manage client relationships and spearhead business development by engaging with key personnel, including CXOs and senior executives, while understanding the client's organizational culture

• Strengthen relationships with current clients by consistently offering solutions that align with their strategy and address immediate needs.

• Gain a comprehensive understanding of key client objectives, needs, and expectations

• Serve as the primary point of contact for all client-related matters, addressing concerns and needs

• Drive new sales to support overall account expansion and growth.

• Identify opportunities for improvement and new business within existing client accounts to meet performance goals

• Ensure the timely and successful delivery of solutions, aligned with customer goals and expectations

• Resolve any customer issues or complaints to maintain trust and ensure client satisfaction

Basic Qualifications:

• Proven experience of at least 5 years in account management or related roles within an Information Technology services or consultancy company (required)

• Minimum 10 years of experience working in IT services or consultancy for Life Sciences or Pharmaceutical clients (required)

• Strong understanding of the Life Sciences and Pharma industry sectors (required)

• Proven expertise in technical sales and solutions aligned with customer needs, particularly in cloud, data, and artificial intelligence (required)

• Demonstrated ability to effectively communicate, present, and influence stakeholders at all organizational levels, including executives and C-suite

• Exceptional listening, communication, and presentation skills

• Proven experience in contract negotiation

• Experience in forecasting and tracking key account metrics, such as quarterly sales results and annual forecasts

• Strong interpersonal skills with a talent for building relationships across all levels of an organization

• Excellent organizational abilities

Other Qualifications:

• Resourceful, flexible and creative problem solver

• Growth mindset and can-do attitude

• Team player and highly collaborative

• Great interpersonal & communicative nature 

• Great emotional quotient

• The ability for conflict resolution

• High analytical skills

• A high degree of initiative and flexibility

• High customer orientation

• High-quality awareness

• Excellent verbal and written communication skills

• Bachelor's degree OR equivalent work experience

• Ability to travel 50% of the time

What is in it for you:

• Be part of the fastest-growing AI-first digital transformation and engineering company in the world

• Be a leader of an  energetic team of highly dynamic and talented individuals

• Exposure to working with fortune 500 companies and innovative market disruptors 

• Exposure to the latest technologies related to artificial intelligence and machine learning, data and cloud