Job Description
Job Summary
The Account Manager I, Physician & Leadership leads the account management function for the division by driving business growth plans, participating in central initiatives and implementing action plans for developing and engaging team members to increase fill rate, market share, revenue, and profitability of the division and AMN Healthcare. The Manager leads the managed services program operations and delivery of candidates through the managed services program.
Job Responsibilities
- Provides comprehensive education for new and current Interim Leaders and Physicians on all AMN policies and procedures.
- Initiates interim engagement processes to prepare the Interim Leader or Physician for their first day at the client organization.
- Applies systems and processes to accurately document engagement details.
- Communicates with and supports Interim Leaders and Physicians throughout their engagement to ensure success for the Interim Leader.
- Researches and resolves one off Interim Leader/Physician issues that may arise during their assignment, in a professional customer service manner.
- Assists in special projects and other related duties as assigned.
Key Skills
- Outstanding interpersonal skills, with the ability to build a rapport with people on all levels
- Excellent, clear and detailed telephone, written and oral communication skills
- Able to handle critical information and confidential situations on occasion
- Ability to meet deadlines, multi-task, and accomplish work in order of priority
- Professional and polished personal presentation
Qualifications
Education & Years of Experience
- Associate's Degree plus 0-2 years of work experience OR High School Diploma/GED plus 2-4 years of work experience
Additional Experience
- Experience in sales or account management
Work Environment / Physical Requirements
- Work is performed in an office/home office environment.
- Team Members must have the ability to operate standard office equipment and keyboards.
AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job.
Our Core Values
● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation
At AMN Healthcare, our diversity, equity, and inclusion philosophy is grounded in the belief that we should respect all voices, seek different perspectives, and succeed when we act together as a positive force for all of humanity. AMN Healthcare strives to foster a workplace of belonging where all team members can be their authentic selves, where we can apply our collective skills to innovate solutions that empower the future of care. AMN Healthcare is an equal opportunity employer.
Pay Rate$19.50 - $24.25 Hourly
Final pay rate is dependent on experience, training, education, and location.
This position may include additional compensation such as bonus or commission. Please ask your recruiter for more information.
What We Do
AMN Healthcare is the leader and innovator in total talent solutions for healthcare organizations across the nation. The Company provides access to the most comprehensive network of quality healthcare professionals through its innovative recruitment strategies and breadth of career opportunities. With insights and expertise, AMN Healthcare helps providers optimize their workforce to successfully reduce complexity, increase efficiency and improve patient outcomes. AMN total talent solutions include managed services programs, clinical and interim healthcare leaders, temporary staffing, executive search solutions, vendor management systems, recruitment process outsourcing, predictive modeling, language interpretation services, revenue cycle solutions, credentialing and other services. Clients include acute-care hospitals, community health centers and clinics, physician practice groups, retail and urgent care centers, home health facilities, schools and many other healthcare settings. AMN Healthcare is committed to fostering and maintaining a diverse team that reflects the communities we serve. Our commitment to the inclusion of many different backgrounds, experiences and perspectives enables our innovation and leadership in the healthcare services industry.
