Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
How you’ll make an impact
As an Account Manager (AM), you are responsible for managing, developing and growing Accounting Partners by helping them to develop and execute a digital strategy. You will provide consistent support to assist them in migrating clients on to the Xero platform, contributing to their businesses success overall. You’ll form great relationships with your Accounting Partners and also work closely with your Account Management and Partner Consultant colleagues to make sure that you and your colleagues are working in the best way to support Xero’s success overall in Hong Kong and Asia.
Success looks like
Meeting monthly revenue / Net New CMR targetsWeekly and monthly KPI measurements such as meetings, calls, opportunities createdIntegrity of CRM DataExcellence in territory management and forecasting
What you'll do
- Manage the sales and account management relationships with accounting partners located in Hong Kong
- Generate a pipeline of qualified opportunities through the use of, but not limited to, proactive outbound call activity, emails, meetings and marketing campaigns
- Drive customer numbers up and achieve monthly targets
- Drive online strategy deep within existing new partners
- Manage the recruitment, education and growth of your partner base
- Deliver Xero partner events (in person and virtual)
- Ensure Partners and and other employees within the Practice attend introductory webinars, events & certification training
- Educate Partners on all partner resources available to grow their accounting practices
- Monitor all existing and new Partners as they progress through the sales cycle
- Update our CRM system (Salesforce) with all client communications including calls, emails and meetings
- Maintain and update our CRM system of all practice staff and contact details
- Respond in a timely manner to all Partner enquiries
- Engage in a call cycle with all allocated partners
- Drive attendance at Xero events
- Work closely with Partner Consultants to implement business plans
- Leverage your agility, work ethic and desire to achieve, by contributing to the success of the Xero Asia sales team
What you'll bring
- Proven sales performance
- Experience/Knowledge of the workings of an accounting practice is desirable
- An accounting qualification is a plus
- Experience presenting in-person and virtually to a live audience
- Experience with Salesforce is desirable
- Experience using Xero is a plus
- Critical competencies
- Experience
- An interest and intrigue in the emerging online accounting market and Fintech
- Loads of initiative and ability to work autonomously
- Outstanding communication and presentation skills and an enthusiasm for building strong relationships
- Ability to create a quick and strong rapport with partners
- Process driven and takes ownership
- Ability to speak Cantonese to communicate with Hong Kong Accounting Partners is essential for this role
- Proven sales performance
- Experience/Knowledge of the workings of an accounting practice is desirable
- An accounting qualification is a plus
- Experience presenting in-person and virtually to a live audience
- Experience with Salesforce is desirable
- Experience using Xero is a plus
Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, life insurance, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with weekly fitness and yoga classes, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
Top Skills
What the Team is Saying
What We Do
Xero is a global small business platform with 3.95 million subscribers which includes a core accounting solution, payroll, workforce management, expenses and projects. Xero also has an extensive ecosystem of connected apps and connections to banks and other financial institutions helping small businesses access a range of solutions from within Xero’s open platform to help them run their business and manage their finances.
Why Work With Us
Xero is not like most companies. When you join Xero, you become part of something beautiful —a global community of people who are passionate about making an impact on the world. It’s a place where you can truly be yourself and find success in a way that’s meaningful to you.
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Xero Teams
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Join us from home or at one of our beautiful workspaces. Xero has offices in Australia, New Zealand, United Kingdom, United States, Canada, Singapore, and South Africa.
