GoHealth Intro: As a leading health insurance marketplace, GoHealth’s mission is to improve access to healthcare in America. For customers, enrolling in a health insurance plan is confusing and difficult, and seemingly small differences between plans can lead to significant out-of-pocket costs or lack of access to critical medicines and even providers. We use our technology, agents, and expertise to cut through the confusion and get customers enrolled in a plan with the right coverage and benefits.
Learn more about the GoHealth Culture in this video
Why Apply: GoHealth has established a culture where our employees feel empowered, engaged and inspired. We are looking for builders who will contribute to the long-term health of the company. We also understand that you may not check every box in our requirements list, most applicants don’t! In fact, frequently cited statistics show that women and underrepresented groups apply to jobs only if they meet 100% of the qualifications. GoHealth encourages you to break that statistic and to apply today!
About the role:
The Account Manager, GoPartner Solutions (GPS) creates, cultivates, and manages collaborative relationships with our downline partners; works with internal GoHealth departments to enable success of the GPS offerings; and manages overall GoHealth downline relationship and communications. This individual will meet regularly with GPS partners and GoHealth team members to ensure alignment and a clear understanding of partner offerings and serves as the centralized point of contact for GoHealth Shared Services.
What you’ll do:
- Serve as formal point of contact for day-to-day GPS partner leadership.
- Manage cadence of partner touch points (incl. recurring operational meetings, functional meeting oversight, and executive steering committees).
- Serve as centralized partner hub for GoHealth shared services, including tracking and alignment to partner operational KPIs.
- Main point of partner and Medicare industry specific knowledge, including business counterparts, meeting cadences, historical partnership specifics, and other relevant tactical information.
- Develop strong understanding of partners’ strategies and positioning in the market, including how our role as a partner impacts.
- Tracking and understanding to ensure Shared Service “table stakes” activities are completed in timely manner to continue to run the business (licensing, appointments, routine contracting, audits, etc.).
- Collaborate with owners across the business as key internal point of view for partner perspective and needs.
What we're Looking for:
- Bachelor’s Degree in relevant field
- Minimum five (5) years’ experience in relevant healthcare-specific field, including strategic health partner relations or health plan operations
- Excellent organizational and verbal/written communication skills
- Demonstrated ability to build trust-based relationships with a diverse group of stakeholders
- Demonstrated interest and understanding of the broader healthcare industry
Preferred Qualifications:
- MBA
- Experience with Python, SQL (or similar)
Location: Hybrid (3 days Onsite in our downtown Chicago office)
Benefits & Perks:
- Open vacation policy because we hire adults and treat them as such
- 401k program with company match
- Employee Stock Purchase Program
- Medical, dental, vision, and life insurance benefits
- Paid maternity and paternity leave
- Professional growth opportunities
- Generous employee referral bonuses
- Employee Resource Groups
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What We Do
At GoHealth, advancing health equity starts with the intentional, data-driven application of proprietary technology, beneficiary and Medicare-expert insight, and an unwavering commitment to creating positive, health-focused impacts. With our determined drive to help Medicare consumers find a plan that fits their budget and needs, we believe in hiring risk-takers, innovators, and collaborators within our industry to create individualized, simplified healthcare solutions.
As an industry leader in the Medicare marketplace, we are compelled to not only embrace change but to actively be the change to adapt to our consumers’ complex needs. Our #TeamGoHealth employees are at the core of our collective success; that's why we are committed to discovering the best in-class talent and ensuring that each team member receives the development tools and support they need to flourish in their professional endeavors.
Diversity & Inclusion: Having a distinctive range of viewpoints, experiences, and background are a large part of what drives success at GoHealth, and we always strive to do more. Our diverse team structures positively affect our relationships with beneficiaries, carriers, and the communities we passionately serve. As our company grows, we will continue to impact change and make a difference to the lives of our customers through the unique perspectives of our people.
GoHealth is a leading health insurance marketplace and Medicare-focused digital health company. Through the efficient, multi-tiered guidance of our highly specialized licensed insurance agents, GoHealth meets Medicare consumers where they are in their enrollment journeys and empowers them to choose the plan and carrier best suited for their healthcare needs. As these needs evolve, GoHealth’s extensive industry expertise, including the use of data science and machine learning with key investments in proprietary technology, serves as a guiding light for Medicare consumers everywhere.
Why Work With Us
If you want a role with an impact on day one, join our team. If you are a growth driver that enjoys uncovering new opportunities, friendly people to speak with our customers and help them find the best plan, creative disrupters to attract new customers, engineers to take our technology to the next level, and so much more.
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Employees engage in a combination of remote and on-site work.