We are looking for an Enterprise Account Manager to create long-term, trusting relationships with our customers. The Enterprise Account Manager’s role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities.
#LI-NDI
About The Role:
- Proactively develop new opportunities in the assigned portfolio and find new ways to upsell and cross-sell
- Build and maintain strong, long-lasting client relationships
- Measured on added ARR on a quarterly basis
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Collaborate with other supporting functions in the organization (CSM, Renewal Managers, etc., ) to identify and create opportunities, maintain and improve the adoption of the account and ensure client renewal and retention
- Serve as the lead point of contact for all commercial matters related to their assigned accounts
- Assist with challenging client requests or issue escalations as needed
Social Title:
Account Manager
Social Description:
Join our growing Sales team and get a chance to play a critical role in achieving our sales quotas
Our Team:
The consulting team is goal-oriented, customer-centric and comfortable dealing with big numbers. With our end-to-end consultative approach, we gain a deep understanding of our customers' pains and processes to create a tailored solution to derive maximum value from monday.com. We are quick thinkers, initiative-takers, not afraid to go the extra mile.
Requirements
- At least 3+ years of experience in account management within a SaaS company - MUST
- At least 1-2 years working within the Israeli market - MUST
- Proven track record of meeting and/or exceeding sales targets and quotas - MUST
- Native Hebrew speaker – MUST
- Proficient in English - MUST
- Experience selling multi-product solution - advantage
- Superb written and verbal communication skills
- Positive attitude, empathy, and high energy
- Ability to take initiative and adapt to changes within a fast paced environment
- Customer- centric & goal oriented
- Excellent communication, organizational, and problem-solving skills and are able to adapt to a fast-paced environment
What the Team is Saying
What We Do
monday.com is a work operating system that transforms the way teams work together. We’ve created a solution that connects people to workplace processes promoting a culture of transparency & empowerment. We're obsessed with building an excellent product. Our goal is to create a work operating system that people will love to use—one that’s fast, beautiful & responsive.
Why Work With Us
At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!
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monday.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
monday.com embraces a flexible work environment with our hybrid model!
