Account Manager - Energy Efficiency

Account Manager, Energy Efficiency Programs 
Location: Grand Rapids or Detroit, MI (Remote – Home Office with Local Travel)

Ready to make a difference?
Come join our team as an Account Manager supporting clean energy programs and under-served multifamily communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with developers, builders, building owners, and key community stakeholders aligned with energy efficiency products and services. You’ll design/implement program field outreach strategies and plans. This position requires experience with energy efficiency and in-field inspections. Other responsibilities include outreach in scheduling and communicating with stakeholders in the multifamily sector.

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area. 
Are you an experienced account manager, auditor, or field inspector with a track record of successful project execution? Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs? Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today! 

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Identify new multifamily construction developments, review multifamily building plans/specs, and provide energy efficiency program recommendations 
• Act as a liaison with developers, architects, building owners, builders, contractors, and customers to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs 
• Schedule and perform field site assessments with customers who are participating in an energy efficiency project 
• Record field visits and communications in customer relationship management tool 
• Assist technical and analytics teams to provide guidance and judgement on energy savings calculations, best practices, and ensure QA/QC standards for the program are met 
• Must have a reliable vehicle for local travel. Requirements are between 30% to 40% of the time. (reimbursement for mileage provided) 

What we need you to have (minimum qualifications): 

• Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
• 2+ years of related work experience
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
• Basic skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements 
• BPI certification within six months of start date (if not already certified) 

What we would like you to have:

• Experience in single-family, multifamily, or commercial and industrial sectors 
• Experience in building science, energy resources, or energy policy 
• Expertise in business management, sales, building science, energy resources, or energy policy 
• Expertise in multifamily or commercial and industrial sectors 
• Industry certifications including, but not limited to: BPI, PMP, CEM, LEED 
• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE 

Professional Skills:

• Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF database/project tracking system 
• Excellent verbal, interpersonal and written communication skills 
• Strong analytical, problem-solving and decision-making capabilities 
• Team player with the ability to work in a fast-paced environment

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$59,469.00 - $101,098.00

Michigan Remote Office (MI99)