Account Manager- Energy Efficiency

Account Manager- Energy Efficiency 
Location: Metro Detroit, MI (Remote – Home Office with Local Travel)

Ready to make a difference? 
Come join our team as an Account Manager supporting clean energy programs across communities in Michigan. ICF is seeking a candidate with strong communication skills in the Metro Detroit area to build and manage relationships with contractors, developers, builders, building owners, and key community stakeholders aligned with energy efficiency products and services. You’ll design/implement program field outreach strategies and plans. Other responsibilities include outreach in scheduling and communicating with stakeholders in the energy efficiency sector.

Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Detroit area. 
Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs? Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today!

How We Work:
Our success stems from collaborative efforts. We provide our team members with opportunities to learn, grow, and excel in their careers at ICF. We maintain a balanced environment that fosters both teamwork and autonomy, allowing you the flexibility to manage your schedule efficiently. 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs
• Investment in the community: Donation matching, volunteer opportunities
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning
• Any many, many more *Ask your recruiter for more details!

What you will be doing: 
As an Energy Account Manager, you will work with all levels of our team, including our most senior technical specialist, program operations manager, field inspectors, and IT support group. Some of your responsibilities will include:

• Primary program field contact for HVAC and weatherization contractors in the utility network. Actively strengthening relationships with routine communication and in-person visits.
• Coaching and training Trade Allies on best practices, audit resolutions, and technical subject matter relating to energy efficiency. This is done through in-person meetings with trade allies and distributor partners. You will travel to their office location and lead a group of people through a training class. 
• Performing desktop and field QA/QC to validate technical project data, ensuring compliance with requirements and process controls. This includes everything from working through a list of projects in an Excel spreadsheet to crawling in attics to measure insulation.
• Assembling reports and creating presentations using many MS Office programs and industry-specific software tools. You will use Outlook, Dynamics (CRM), Excel, Word, PPT, and Teams on a weekly (sometimes daily) basis.
• There will also be opportunities to attend trade shows, conferences, and other events to promote and represent the program offerings
• Must have a reliable vehicle for local travel. Requirements are between 50% to 75% of the time. (reimbursement for mileage provided) 

What we need you to have (minimum qualifications):

• Bachelor’s Degree (or applicants can substitute one year of related experience for one year of education)
• 2+ years of related work experience
• Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check
• Basic mechanical skills and able to lift boxes no heavier than 30 pounds, climbing stairs and ladders, driving, walking, standing, above head arm movements 

Professional Skills:

• Self-motivated and comfortable working both independently and as part of a fast-paced team
• Presentation and public speaking skills, comfortable delivering information to new people
• Work experience with Microsoft Office Suite (PowerPoint, Word, Excel, and Outlook)
• Expertise in business management, sales, building science, energy resources, or energy policy 
• Excellent verbal, interpersonal and written communication skills 
• Strong analytical, problem-solving and decision-making capabilities 
• Team player with the ability to work in a fast-paced environment

What we would like you to have: 

• Expertise in HVAC and/or Weatherization/Insulation sectors 
• Industry certifications including, but not limited to: BPI, PMP, CEM, LEED 
• Professional affiliations including, but not limited to: BPI, RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE 
• Knowledge of local and state building code requirements
• Knowledge of energy efficient building design
• Experience in the building trades, particularly Insulation or HVAC, helpful
• Prior energy efficiency technology experience
• Experience working in or managing a trade ally/service provider network
• Bilingual in Spanish and English a plus

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more here: Requesting an Accommodation for the ICF interview process.

Read more about workplace discrimination rights, the Pay Transparency Statement, or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$59,469.00 - $101,098.00

Michigan Remote Office (MI99)