(Senior) Relationship Manager, Energy Commodities (m/f/d)

Posted 20 Hours Ago
Be an Early Applicant
Munich, Bavaria
Entry level
Marketing Tech • Software
The Role
As a Senior Relationship Manager, you'll foster customer success in energy trading by onboarding and supporting clients, expanding accounts through upselling and cross-selling, and analyzing market data. Your role will involve collaborating with customers to ensure they achieve successful outcomes using the enmacc platform.
Summary Generated by Built In

enmacc is Europe’s largest over-the-counter trading market venue for energy and environmental commodities. Our cutting-edge platform digitalises the energy trading landscape, addressing the long-standing challenges that traders have faced for decades.
Our trading platform allows market participants to execute trades with unparalleled speed, efficiency, and security. We have over 570 companies and 2200 members trading electricity, gas, Guarantees of Origin, emissions allowances and weather derivatives. Our platform attracts a vibrant network of energy suppliers, trading houses, industrial companies, and municipal utilities. By joining our platform, participants gain access to more market opportunities, boosted liquidity, and are empowered to accelerate the energy transition.
Since 2016 we have now a dedicated team of 90 talented individuals spread across Europe. We are driven by our enthusiasm for the energy sector and technology, thriving in a dynamic scale-up environment. If you share our zeal for working in a diverse, inclusive, and fast-paced environment, we invite you to submit your application below.

Your mission:

Want to disrupt the international energy trading market, and redefine how energy traders work?

Join our account management team and be responsible for the continuous success of our large customers in the DACH region. You’ll accompany them on their journey to become engaged enmacc traders — from start (onboarding, activation) to finish (self-sustained customer, upselling and cross-selling). The ultimate goal is guaranteeing a first-class customer experience with us. After all, the trader’s success is our success.

We, as a commercial team, see the successful use of our marketplace as our number one priority. Our ambition is to create a thriving community of traders. 

What you'll do:

  • Understand the traders’s needs in all dimensions to build specific successful use cases with them 
  • Provide insights for the further platform development to the enmacc product team 
  • Build a strong relationship with the clients to ensure an open and trust-based exchange of information 
  • Coach traders on how to get the most success out of the enmacc platform and network
  • Assist traders with creating superior liquidity where needed
  • Expand customer accounts by seizing upselling and cross-selling opportunities if it helps our customers to succeed even more
  • Ensure traders have all they need and drive adoption and change management within new customers’ organisations
  • Analyse usage and market data from the DACH region, and manage your dedicated customers accordingly
  • Act cross-functionally within enmacc as our point of contact for existing customers


Who you are: 

  • Experience in the energy origination and/or trading industry is essential. You have a good understanding of how traders and portfolio managers work
  • You are “street-smart” and enjoy innovation and working in the space of energy trading & portfolio management
  • You’re ‘hands on’: independent, entrepreneurial, and result oriented. You know how to be a ferocious self-starter and a great team player
  • You’re a great verbal and written communicator, in both German and English (both business-level)
  • Finally, you’re structured and know your way around customer development paths, as well as their journeys within the software industry

Doesn’t sound like a 100% fit? Drop us a message regardless — maybe we have a match for you elsewhere!

What you'll get: 

  • A growing, ambitious and successful company with flat hierarchies with lots of room for personal development
  • A competitive remuneration package
  • A supportive, persistent, curious, and fun work culture with a great international team
  • A hybrid work arrangement with the option to work remote from anywhere in Germany or Austria 
  • Development: a plan, budget, and five extra vacation days to further your personal and professional development 
  • State-of-the-art hardware  Diverse, international team that celebrates differences
  • Free drinks, fruit, and coffee, gym/wellness benefits as well as discounts offers (Corporate Benefits) in the dog-friendly office

 

#LI-Remote

Got energy? Join us!

The Company
Munich
98 Employees
On-site Workplace
Year Founded: 2016

What We Do

enmacc is Europe's largest market venue for OTC trading of energy and environmental commodities. Our platform digitalises the end-to-end professional energy trading process. Using enmacc allows participants to gain speed, efficiency and security when trading in energy markets. More than 500 member companies, with over 2000 active traders, are already taking advantage of enmacc and are utilising our continuously growing network of energy suppliers, industrial companies, energy trading houses and municipal utilities for trading in power & gas. All of our clients can benefit from increased market access, additional liquidity and other business development opportunities. enmacc customers can use three different trading screens: entender, enmarket and engreen. entender is the largest, independent RFQ platform for standard and non-standard energy products in Europe. enmarket is an independent price screen and open marketplace for bilateral ‘one-click’ trading of standard power & gas products. engreen is our state-of-the-art trading screen for Guarantees of Origin (GoOs) and allows for process safety and easy access of real- time prices in a complex and partially non-transparent market. We do everything we can to make the daily work of energy traders and portfolio managers easier by enabling them to focus on the things that really matter. More at www.enmacc.com

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