Account Manager, Chinese & English

Posted 2 Days Ago
Be an Early Applicant
Sofia, Sofia-grad
Mid level
Blockchain • Fintech
The Role
As an Account Manager, you will manage accounts for high-net-worth clients, maintaining strong relationships through email, phone, and Telegram. You'll maximize revenue by understanding client needs and keeping Salesforce records updated. Detailed product knowledge and market awareness are essential, along with building credibility with clients.
Summary Generated by Built In

Stand out and drive the next generation of wealth. ​​Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark.

Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care.

Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable business model, robust infrastructure, stringent security, and global licensing, Nexo champions innovation and long-lasting prosperity.

Official website: nexo.com

Your role:

  • You will manage the accounts of a list of selected high-net-worth individuals from all parts of the world.
  • You will use predominantly email, phone, and Telegram to build and maintain strong, long-lasting relationships.
  • You will maximize the revenue earned from each account by understanding your clients' needs and satisfying them with Nexo's products and services.
  • You will ensure credibility with clients by maintaining detailed knowledge of Nexo's product portfolio, current market conditions, and competitors’ products.
  • You will be making sure your Salesforce records are up-to-date so management can work with accurate data.

What makes you stand out:

  • 3-5 years in a sales or account management role in a Fintech or Financial services company.
  • Ability to build strong relationships with customers and colleagues.
  • Ability to manage, follow and execute account management processes from start to finish.
  • Excellent English and Chinese language skills, complemented with an ability to adapt communication style according to the audience is a must.
  • Self-driven, with the ability to deliver results in a high-paced environment.
  • Passion for digital assets and knowledge of developments in the decentralized finance and related crypto ecosystems is a bonus.

Nexo benefits:

  • Competitive and rewarding remuneration package.
  • Annual performance-based bonuses.
  • Comprehensive Learning Hub for continuous growth.
  • Hybrid work model: primarily office-based with scheduled home office flexibility.
  • A dynamic and inspiring environment with cutting-edge projects.
  • Career development opportunities in a global leader driving the next generation of wealth.
  • Customizable personal benefits package.
  • Wellness benefits include additional health insurance, all-access sports cards, team-wide sports activities, standing desks, and blue light glasses.
  • Free parking with a designated space, free electric bikes, and public transportation cards.
  • Fresh fruits, snacks, and a well-stocked office kitchen.
  • Regular department team buildings and company-wide team buildings.
The Company
HQ: Georgetown, KY
372 Employees
On-site Workplace
Year Founded: 2017

What We Do

Nexo is the world's leading regulated institution for digital assets.

The company’s mission is to maximize the value and utility of cryptocurrencies by offering tax-efficient Instant Crypto Credit Lines, a high-yield Earn Crypto Interest product, Send & Pay capabilities, and sophisticated trading & OTC services, all while providing the top-tier custodial insurance and military-grade security of the Nexo Wallet.

Nexo manages assets for over 4М+ users across 200+ jurisdictions and has processed over $80 billion since its launch in 2018.

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