At Everway (formerly n2y/Texthelp), our goal is to lead the world in Neurotechnology software, helping transform the way we understand and are understood.
We’re a global community of over 600 team members spanning seven countries, including the UK, USA, Norway, Denmark, Sweden, Australia, and New Zealand. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued. A world where everyone can thrive.
We can only achieve our goals and continue to grow by having high performing people in our team, people who share our goals and are passionate about our mission. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.
Join us at Everway - together, we can unlock the full potential of every mind.
About the Role
The Account Executive (AE) drives growth within an assigned portfolio of named customers by achieving bookings objectives derived from organizational strategy. The AE primarily sells to existing customers, focusing on upsell and cross-sell opportunities while also playing a role in securing renewals where needed.
Top AEs demonstrate expertise in diagnosing and solving customer problems using our educational products. The sales process is summarized as Create, Advance, and Close.
This role requires 40-60% travel to expand relationships and secure renewals. The successful candidate must reside in one of the following states within the assigned territory: GA, LA, AL, SC.
Key ResponsibilitiesCustomer Expansion and Upsell
- Own the expansion and upsell of a defined book of business by identifying opportunities to implement existing and new products.
- Build strong, reference-worthy relationships at all levels within assigned accounts, including key decision-makers (C-level executives).
- Move customers from single-product to multi-product contracts to improve Annual Recurring Revenue (ARR) and reduce churn risk.
Pipeline Development and Maintenance
- Execute independent prospecting activities within the existing book of business to maintain a healthy pipeline.
- Collaborate with Sales Development Representatives (SDRs) and Marketing, ensuring proper qualification and disposition of leads.
Sales Process Execution
- Execute the sales process to achieve upsell and cross-sell ARR, using the MEDDPICC framework for rigorous opportunity qualification.
- Guide opportunities through each stage of the sales funnel, collaborating with teams such as Demand Generation, Revenue Operations, Finance, Legal, and Customer Success.
- Forecast accurately based on buyer behavior, following the MEDDPICC framework.
- Co-own the post-sale customer experience by setting up delivery teams for success.
- Participate in EdTech-specific events and conferences to reinforce customer relationships and market influence.
Collaboration & Communication
- Work closely with Customer Success Managers (CSMs) to ensure smooth handoffs and achieve shared customer goals.
- Collaborate with the Demand Generation team on targeted promotions, educational content, and training initiatives.
- Partner with Renewals and Customer Success teams to create a seamless customer experience, ensuring alignment on upsell potential and retention strategy.
- Provide secondary support to CSMs and Renewal Operations Executives (ROEs) for high-value customer renewals as needed.
Performance and Reporting
- Consistently achieve and exceed quarterly and annual sales targets.
- Focus on prioritized customer segments, tracking progress in pipeline health, opportunity coverage, and customer engagement.
- Maintain accurate and up-to-date records in Salesforce CRM for effective forecasting and deal strategy.
Essential Criteria
- SaaS or EdTech SaaS sales experience with a proven track record of exceeding quotas.
- Hands-on experience with CRM systems (preferably Salesforce).
- Ability to travel up to 50% as needed.
- Strong ability to plan, prioritize, and manage multiple opportunities.
- Exceptional negotiation, objection handling, and closing skills.
- Effective communication and ability to persuasively convey value propositions.
- Public speaking skills for presenting to stakeholders.
Desirable Criteria
- Experience with modern, multi-touch, multi-modal prospecting sequences, including leveraging phone calls effectively.
- Ability to multi-thread and build relationships across different levels within school districts.
- Bachelor’s degree in business, education, or a related field preferred.
- Understanding of state educational trends, technology, and budget cycles.
- Background in special education or speech-language pathology or extensive experience working with students with disabilities is a plus.
Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!
We are committed to providing a Drug-Free Workplace for all employees.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Top Skills
What We Do
Our Shared Vision: Everyone Can Learn
Like you, we believe every student has a right to experience the joy of learning, to gain meaningful access to the general education curriculum and to reach their full potential. For 20 years, it’s been our mission at n2y® to enrich the lives of students with complex learning needs—and those who serve them.
One TRUSTED Source
Today, in nearly 60,000 classrooms across the country, n2y is changing the lives of administrators and teachers, therapists and paraprofessionals, and all the students we serve—seamlessly delivering a complete, differentiated instructional program tailored to individual classroom and student needs. Our evidence-based solution supports every member of the special education team with standards-aligned content, planning, tracking and reporting. Students’ data stays with them throughout their education journey, making it easy to provide continuity and ensure a trajectory to success.
One CONVENIENT Platform
n2y’s comprehensive, cloud-based special education solution helps you manage complex tasks so you can focus on teaching and nurturing your students, ensuring that they participate in class, make meaningful progress in your program, and develop a path to independence. Delivered from one easy-to-navigate platform, our content is always up-to-date and aligned to your state’s extended standards.
The RIGHT Total Solution for Your Students
Developed by experts in the field, with input from practicing special educators at every stage, our total special education solution prepares students for the ultimate test: establishing a path to independence and success in life. Empower learning and enrich lives with our accessible academic content, supplemental newspaper, symbol communication tools, skill-based learning games, self-regulation and classroom management program and professional development—all detailed in the pages that follow
.png)
