Account Executive

ABOUT ARTERA

Our Mission: Make healthcare #1 in customer service.

What We Deliver: Artera (formerly WELL Health®) is the patient communication platform that delivers happier staff, healthier patients, and more profitable organizations. We enable two-way conversations between patients and their healthcare teams through secure, multilingual messaging across multiple channels – including text, email, and telephone. By unifying disjointed touchpoints into a single, intuitive channel, Artera fuels connected patient experiences and empowers organizations to deliver the best customer service imaginable. 

Our Impact: Artera helps 500+ healthcare providers facilitate more than 1 billion messages for 40+ million patients annually. 

Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022, 2023); Built In Best Companies to Work For (2021, 2022, 2023, 2024). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.

At Artera, we’re transforming how healthcare organizations connect with patients through smart, impactful communication tools. With opportunities emerging across specialties like orthopedics, gastroenterology, and value-based care, we’re seeking Account Executives who thrive on discovering new ways to solve challenges and drive results in specialty healthcare. This role is for a proactive, self-motivated sales professional who loves solving complex problems. 

This role is perfect for someone who knows how to partner effectively with an SDR while also taking the lead on driving their own pipeline. The ideal candidate is a go-getter who loves prospecting, dives deep into market research, and isn’t afraid to get creative. They know how to uncover sales opportunities by reading industry articles, listening to podcasts, and networking at conferences. This role requires a passion for addressing the challenges of healthcare through strategic, solution-oriented sales.

Responsibilities

• Own and drive the full sales cycle, from prospecting and lead generation to closing six-figure deals.
• Partner with an SDR to build a robust pipeline, but take ownership of generating new business through proactive outreach, including networking, industry events, and thought leadership.
• Stay ahead of industry trends by consuming relevant content to identify opportunities and position Artera as an industry leader. 
• Conduct engaging discovery calls, demos, and presentations that effectively communicate Artera’s value to a wide range of healthcare organizations, including physician practices, management groups, and financial stakeholders.
• Work collaboratively across internal teams, including Customer Success, Sales Engineering, and FinOps, to develop tailored solutions for clients.
• Leverage Meddic or similar sales methodologies to ensure a structured and effective approach to closing deals.
• Consistently meet or exceed an annual quota of $1M in revenue.
• Track and analyze sales activities and outcomes using CRM tools like Salesforce, Gong, LinkedIn Sales Navigator, and ZoomInfo.
• Build long-term relationships with clients and ensure smooth handoffs to Customer Success Managers for retention and upsell opportunities.

Requirements

• 5+ years of full-cycle SaaS sales experience, with a proven track record of meeting or exceeding quotas.
• Experience selling into specialty healthcare markets (e.g., orthopedics, gastroenterology, outpatient practices, etc).
• Strong understanding of value-based care, reimbursement models, and physician-oriented solutions.
• A self-starter who proactively finds new business opportunities.
• Demonstrated ability to navigate complex organizational structures and collaborate in team-selling environments.
• Exceptional communication, presentation, and storytelling skills.
• Proficiency with CRM tools and sales enablement platforms (Salesforce, LinkedIn Sales Navigator, Gong).

Bonus

• Experience working in startups, particularly Series B or scaling companies.
• Background in clinical or administrative healthcare roles.
• Exposure to crafting or iterating on sales presentations and materials.

LOCATION

Artera values in-person collaboration and is currently hiring in the following US cities: Santa Barbara, Los Angeles, San Francisco/Bay Area, Kansas City, Seattle, Denver, Chicago, Boston, and Philadelphia (Wayne).

Artera HQ is in Santa Barbara, CA, with an additional US office located in Philadelphia (Wayne), PA. If you live in the Santa Barbara or Philadelphia area, your role will be hybrid, and you will be expected to work out of your designated office location regularly, following local office guidelines. While three days a week may be a general guideline, the specific requirement will be set regionally based on the needs of the local office and the role.

If you live in one of our other hubs, your role will be remote to start. As our team continues to grow in these cities, Artera will explore opening offices in these locations, but there is currently no timeline in place for that. Once that happens, in-office attendance will similarly follow regional expectations, with flexibility to align with the local office's norms and the specific job requirements.

WORKING AT ARTERA 

Company benefits - Full health benefits (medical, dental, and vision), flexible spending accounts, company paid life insurance, company paid short-term & long-term disability, company equity, voluntary benefits, 401(k) and more! 

Career development - Manager development cohorts, employee development funds

Generous time off - Company holidays, Winter & Summer break, and flexible time off

Employee Resource Groups (ERGs) - We believe that everyone should belong at their workplace. Our ERGs are available for identifying employees or allies to join. 

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT

Artera is an Equal Opportunity Employer and is committed to fair and equitable hiring practices. All hiring decisions at Artera are based on strategic business needs, job requirements and individual qualifications. All candidates are considered without regard to race, color, religion, gender, sexuality, national origin, age, disability, genetics or any other protected status. 

Artera is committed to providing employees with a work environment free of discrimination and harassment; Artera will not tolerate discrimination or harassment of any kind.

Artera provides reasonable accommodations for applicants and employees in compliance with state and federal laws. If you need an accommodation, please reach out to [email protected].

DATA PRIVACY

Artera values your privacy. By submitting your application, you consent to the processing of your personal information provided in conjunction with your application. For more information please refer to our Privacy Policy.

SECURITY REQUIREMENTS

All employees are responsible for protecting the confidentiality, integrity, and availability of the organization’s systems and data, including safeguarding Artera’s sensitive information such as, Personal identifiable Information (PII) and Protected Health Information (PHI). Those with specific security or privacy responsibilities must ensure compliance with organizational policies, regulatory requirements, and applicable standards and frameworks by implementing safeguards, monitoring for threats, reporting incidents, and addressing data handling risks or breaches.