It’s fun to work in a company where people truly BELIEVE in what they are doing! We’re committed to bringing passion and customer focus to the business and we are now on the lookout for another employee to our Sales Team in APAC to be based in Australia. We are looking for a passionate, process-driven sales professional with the ability to lead with insight, take control of the customer conversation, and evangelize the Calabrio message.
What You’ll Be Doing (Key Responsibilities):
- Responsible for the achievement of associated territory sales quotas: software and services
- Uncover, develop and lead all sales activities for the sale of Calabrio products; additional applications, and cross sell within the existing customer base
- Continually build a strong sales pipeline of well-qualified revenue opportunities
- Responsible for developing and maintaining strong relationships with a high level of trust with key decision-makers
- Develop and execute an account plan for each customer, including strategy, actions, timeframes, milestones, and responsibilities
- Effectively manage opportunities through Salesforce.com
- Exhibit strong strategic thinking, initiative, and leadership skills
- Direct sales experience in a fast-growing high technology company
- B2B software and/or technology direct sales experience in WFO/Call Center industry preferred
- Must be able to deliver excellent presentations in person and via phone conference calls
- Strong communication skills with the ability to translate complex technical concepts into business terms and communicate the business value
- Proven ability to follow process-driven sales
- Must demonstrate an ability to prospect within the end-user community
- Accurate and dependable forecasting
- Excellent time management, decision-making, and organization skills
- Highly motivated, results-oriented
- Ability to travel 30%
About us
Your personal skills are of great importance to us. Calabrio is characterized by a strong entrepreneurial spirit. You will fit in if you are customer-driven, take initiative, and get things done. We have built a solid foundation of satisfied customers and channel partners and are now ready to take the next step to increase growth. If you are the right person, you will join an international company with a cutting-edge product, motivated employees, and very satisfied customers.
Our Power is Our People, driven by Our Core Values:
Relentless Innovation: Kick status in the quo.
Customer Obsessed: Put the customer first. Always.
Results Matter: Take action that impacts. Every day.
Ignited by Our Diversity: Invite inspiration from everyone.
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and truly excited to come to work!
About Calabrio:
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform and our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Our solutions are built on an intuitive, web-based architecture that positions and accelerates the contact center as an epicenter for customer insight.
Awards & Accolades:
Calabrio has 300 Global Partners, more than 2.25 million agents, and over 7,000 customers worldwide. We’ve been doing this for more than two decades and have been recognized by leading independent third parties such as Gartner, Forrester, and G2 Crowd as a leader and visionary. Thanks to the hard work and dedication of every Calabrio team member, we have been recognized by the Star Tribune Top Workplaces, Great Place to Work UK, named one of BC’s Top Employers, and recognized as a top 50 fast-growth company by Minneapolis/St Paul Business Journal.
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
Top Skills
What We Do
Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels.
Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.
Calabrio provides an easy to use workforce optimization suite for contact centers.
