Account Executive

Posted 12 Days Ago
Be an Early Applicant
Hiring Remotely in New York, NY
Remote
120K Annually
Senior level
Healthtech • Telehealth
The Role
The Account Executive at Teladoc Health is responsible for managing and growing relationships with major health plan clients. They will drive revenue growth through account management, tactical servicing, and building strategic relationships while ensuring customer satisfaction and issue resolution.
Summary Generated by Built In

Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.

The Opportunity 

The Account Executive is responsible for driving IDNs and hospitals into adoption to or expansion of their Telehealth services, throughout their enterprise, through partnerships with Teladoc Health.  Upon implementation of Teladoc Health's solutions, the Regional Sales Director is responsible for driving high client satisfaction. This includes but is not limited to training, clinical program expansion, business intelligence reporting, and ongoing project management. The ideal candidate will live in the market and lead sales across Massachusetts, Connecticut, New Hampshire, and Maine. 

Responsibilities 

  • Successfully sell Teladoc Hospital and Health System’s (HHS) enterprise virtual health platform and other solutions to Integrated Delivery Networks (IDNs) and hospitals 

  • Gain access to, collaborate with, and effectively present Teladoc HHS solutions to IDN C-level leaders, including Strategy (CEO, COO, VPs of Strategy and Population Health), IT (CIO, CMIO), Clinical (Chairperson, Medical Director, Director of Preoperative, ORS), and Digital Health (CTO, VP, Telehealth) 

  • Coordinate with Teladoc HHS colleagues to effectively present, design, sell, contract, and implement solutions that solve customers’ virtual health care needs 

  • Develop and maintain in-depth knowledge of Teladoc HHS’s solutions; being the Subject Matter Expert (SME) of many topics; being the connector on others, bringing other SMEs into the sales, design, contracting, and implementation processes 

  • Minimum 5 years of demonstrated sales success consistently exceeded objective 

  • Experience is inclusive of enterprise software (SaaS), medical device, or other enterprise-wide products or services required 

  • Sales process and success has necessitated consistent C-Suite engagement required 

  • Track record selling/closing high-value solutions >$1MM  

  • High working knowledge of PC based applications, Salesforce.com, Excel, and PowerPoint) 

  • Travel (50%) throughout territory may be required 

  • Strong written, verbal, and presentation skills 

  •  Visionary – the ability to consult, gain consensus, and drive action based on benefits, both tangible and intangible, both short-term and long-term 

  • Challenger - the ability to drive a “change of behavior” concept sell that is premised on a system solution and process (not a single user or “me too” product sale) 

  • Multitasking 

  •  Strategic selling principles 

  • Negotiate contracts within acceptable company parameters 

  • Collaboration with customers and colleagues 

  • 4-year degree or equivalent experience.  

                                                                               

Candidate Profile 

  • 5+ years’ experience within the employer healthcare benefit consultant/broker space 

  • A proven track record of success with complex and strategic account management 

  • Strong interpersonal, relationship-building and listening skills, with a natural, effective consultative style the ability to energize, communicate and build rapport at all levels within an organization 

  • Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment 

  • Exceptional communication skills, both written and verbal, with experience advising, presenting to and persuading senior corporate personnel 

  • Enthusiasm for working collaboratively with highly talented professionals 

  • Strong critical thinking and analytical skills 

  • Leadership experience and skill, with a vision for strategic partnership development 

  • A bachelor's degree (BS/BA) 

  • Proficiency with the Microsoft Office Suite 

  • Willingness to travel for work 

Impress us even more: 

  • Start-up experience 

  • Technology and/or professional services experience 

  • Ideally, a Master’s degree in Public Health 

Required license or credential needed to perform job: N/A

The above qualifications, knowledge, experience, and/or background are expected but not required for this role.

Work Environment                                       

                              ☐ Office           ☒  Remote                 ☐ Hybrid (Office & Remote)

Travel: ≥40%

Travel percentage reflects an estimate and is subject to change dependent on business needs.

Physical Requirements

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.  Teladoc Health will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual in line with company policy.

About Us

Teladoc Health is the global virtual care leader, offering the only comprehensive virtual care solution spanning telehealth, expert medical, and licensed platform services. Teladoc Health serves the world's leading insurers, employers, and health systems and helps millions of people around the world resolve their healthcare needs with confidence.

Job Description Acknowledgment

This job description is a general overview of nature and level of work performed by employees with this job designation It is not intended to be a comprehensive list of all duties, responsibilities and qualifications required of this position.  Management reserves the right to add, delete, and/or modify any of the job duties or requirements at any time.  I acknowledge that I have read and understand the above job description. By signing this job description, I understand the duties that are expected of me.

The base salary range for this position is $110,000 - $120,000In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here Teladoc Health Benefits 2025. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

Why Join Teladoc Health?


A New Category in Healthcare: Teladoc Health is transforming the healthcare experience and empowering people everywhere to live healthier lives. 
Our Work Truly Matters: Recognized as the world leader in whole-person virtual care, Teladoc Health uses proprietary health signals and personalized interactions to drive better health outcomes across the full continuum of care, at every stage in a person’s health journey. 
Make an Impact: In more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages more than a decade of expertise and data-driven insights to meet the growing virtual care needs of consumers and healthcare professionals. 
Focus on PEOPLE: Teladoc Health has been recognized as a top employerby numerous media and professional organizations. Talented, passionate individuals make the difference, in this fast-moving, collaborative, and inspiring environment.
Diversity and Inclusion:At Teladoc Health we believe that personal and professional diversity is the key to innovation. We hire based solely on your strengths and qualifications, and the way in which those strengths can directly contribute to your success in your new position.  
Growth and Innovation: We’ve already made healthcare yet remain on the threshold of very big things. Come grow with us and support our mission to make a tangible difference in the lives of our Members. 

 

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status or pregnancy.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

The Company
Boston, MA
4,002 Employees
On-site Workplace

What We Do

Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

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