Senior Account Executive (New Business)

Reposted 4 Days Ago
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Jakarta, DKI Jakarta
Hybrid
Mid level
Cloud
The Role
The Account Executive is responsible for growing clientele and achieving sales targets by building relationships, negotiation, managing Salesforce data, and providing after-sales support. The role requires a solid understanding of SaaS solutions and marketing technologies, along with strong communication and business acumen to ensure customer satisfaction and revenue growth.
Summary Generated by Built In

About the Role:

The Account Executive position is responsible for growing the business’ clientele in the region leveraging professional connections and relationships, demonstrating executive presence and value proposition for the CleverTap products. This role calls for a strong hunter mindset in the SaaS sales environment with a track record of closing new business. The ideal candidate should have an understanding of the mobile marketing space and familiarity with the regional market. We are looking for an individual who can hustle, roll up sleeves, has the growth and entrepreneurial mindset. 


What will you do:

- To own the business targets for the respective account patch. 

- To be able to hunt new business from the designated patch.

- Establish and build relationships with key customers/prospects so as to understand the customer needs and create a compelling value proposition.

- Interact with prospects and customers, give product demo, presentations and work through the sales cycle to achieve Q-o-Q sales quota.

- Build a pipeline for current quarter + next quarter.

- Negotiate agreements with the prospects/ customers to close the deals.

- Work with partners and scale the business through them.

- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc.

- Maintain post sales interface with the customers to build long term relationship and enhance the customer satisfaction.


What are we looking for?

Must have:

- 5+ years of experience in SaaS selling

- Stronger fit exists for those having experience in working in Startup with a go-getting, hands-on approach, plugged into a hyper-growing sales organisation

- Connect and contacts in the potential customer ecosystem

- Candidates proficient in Bahasa and English speaking is a must

- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS technologies required

- Proven experience in leading and building a client portfolio in Indonesia 

- Knowledge of market research, sales, and negotiating principles

- Excellent communication/presentation skills and ability to manage various stakeholder relationships to get consensus on solutions/engagements required.

- Organizational and time-management skills

- Passion for doing, measuring, and improving outreach and follow-up the effectiveness


Good to have:

- Good understanding of the MarTech domain is preferred

- Number driven approach towards accounts, targets, regional planning and conversion rates is helpful

- Knowledge of CRM software (eg. Salesforce) is a plus

- Having BDR / SDR experience is a plus


Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (CAC: LTV)


Key Competencies:

- Functional: Mobile marketing expertise, MarTech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills, Business acumen


Who will you report to: Regional Sales Director 


Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities


About CleverTap:

CleverTap is the leading all-in-one customer engagement platform, trusted by over 2,000 global brands—including marquee Fortune 500 companies —to deliver personalized experiences at scale. Recognized as a leader in customer engagement by Forrester and Gartner, and ranked among G2’s Top 10 Best Software Companies in India, we empower brands to build long-lasting customer relationships.


At the forefront of our innovation is Clever.ai, driving the next wave of AI-powered engagement. With Clever.ai, brands can stay ahead in a rapidly evolving market, creating deeper connections that spark loyalty and growth. Underpinning Clever.ai is TesseractDB™, our purpose-built, 11-patent data platform designed for speed and cost efficiency in customer engagement.


Backed by Accel, Peak XV Partners, Tiger Global, CDPQ, and 360 One, CleverTap is headquartered in San Francisco, with offices in Seattle, Toronto, Vancouver, London, São Paulo, Bogota, Mexico, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Gurgaon, Singapore, Ho Chi Minh City, Manila, and Jakarta. Join us in shaping the future of engagement.


For more information, visit http://clevertap.com/clevertap.com or follow us on Linkedin and X.


Join us in shaping the future of engagement.


CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

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The Company
HQ: Mountain View, CA
471 Employees
On-site Workplace
Year Founded: 2013

What We Do

CleverTap is the modern, integrated retention cloud that empowers digital consumer brands to increase customer retention and lifetime value. CleverTap drives contextual individualization with the help of a unified and deep data layer, AI/ML-powered insights, and automation enabling brands to offer hyper-personalized and delightful experiences to their customers. 1,200+ customers in 60+ countries and 10,000+ apps, including Gojek, ShopX, Canon, Mercedes Benz, Electronic Arts, TED, Jio, Premier League, TD Bank, Carousell, Papa John’s, and Tesco, trust CleverTap to achieve their retention and engagement goals, growing their long-term revenue. Backed by leading venture capital firms, including Sequoia, Tiger Global Management, and Accel, the company is headquartered in Mountain View, California, with offices in Mumbai, Singapore, Sofia, São Paulo, Bogota, Amsterdam, Jakarta, and Dubai. For more information, visit clevertap.com

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