Account Executive

About the Role:

The Account Executive role is a position with the responsibility of growing the business’ clientele in the region including planning, ensuring implementation of plans to achieve revenue, growth and customer satisfaction.

This region gets the support of Presales, Marketing and Customer Success through dedicated functional experts assigned to the region working under the guidance of respective CoE Leaders. The ideal candidate should have understanding of the mobile marketing space and familiarity with the regional market. We are looking for an individual who can hustle, roll up sleeves, has the growth and entrepreneurial mindset.

What will you do:

- Achieve Q-o-Q sales quotas

- Build a pipeline for current quarter + next quarter

- Build and manage relationships with prospects & existing customers

- Negotiate agreements and keep records of sales and data

- Work with partners and scale through them

- Manage the Salesforce data on a daily basis with meeting notes, sales funnel updation, etc

- Provide professional after-sales support to enhance the customers’ satisfaction

What are we looking for?

Key Requirements:

- 3+ years of outstanding results in a SaaS sales-related role or Solution Selling in delivering new customer growth

- Conceptual understanding of APIs, Webhooks, SDKs, Cloud, and SaaS and Marketing Technologies preferred

- Proven experience as an Account Executive, or Account Manager

- Knowledge of market research, sales, and negotiating principles

- Outstanding knowledge of MS Office; knowledge of CRM software (eg.Salesforce) is a plus

- Excellent communication/presentation skills and ability to build relationships

- Organizational and time-management skills with self starter attitude

- Business Acumen

- Language proficiency required : Bahasa and English

Measures of Success:

- Revenue Achievement (Booking, ARR)

- Revenue retention (NRR)

- Sustainable revenue growth (CAC: LTV)

Reporting Relationship:

- Reporting to: Country Manager Indonesia

- Direct Reports: None

Key Competencies:

- Functional: Mobile knowledge, SaaS and Martech understanding, Result oriented

- Behavioural: Problem Solving, Consultative selling, Communication and presentation skills, Negotiation Skills and above everything capacity to learn and improve everyday

Why join us?

- Be a part of a global growth stage startup

- Work in a fast-paced, dynamic environment where your contribution matters

- You are passionate about technology and its impact on the high growth mobile technology space

- Innovate at scale, with learning opportunities

What is working at CleverTap like?

- Be a part of a global category creator

- hyper growth B2B SaaS startup

- Work in a fast-paced, dynamic environment where your contribution matters

- Work, performance and results are real sources of happiness in addition to the fun of working with and celebrating success with an exceptionally talented team

- Accountability and driving outcomes is the key to success

- Your career here is limited by you and nothing else

- Teamwork trumps individual success

- You are passionate about experience technology and its impact on enabling growth 

- Innovate at scale, with learning opportunities and having fun along the way!

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time. Its unique AI capability is insightful, empathetic, and prescriptive, facilitating smarter and faster decisions. The all-in-one platform unifies experiences from every touchpoint, paving the way for a new era of customer engagement.

The platform is powered by TesseractDB™ – the world’s first purpose-built database for customer engagement, offering both speed and economies of scale.

CleverTap is trusted by 2000 customers, including Electronic Arts, TiltingPoint, Gamebasics, Big Fish, MobilityWare, TED, English Premier League, TD Bank, Carousell, AirAsia, Papa John’s, and Tesco.

Backed by leading investors such as Peak XV Partners, Tiger Global, Accel, CDPQ, and 360 One, the company is headquartered in Mountain View, California, with presence in San Francisco, New York, São Paulo, Bogota, London, Amsterdam, Sofia, Dubai, Mumbai, Bangalore, Delhi, Singapore, and Jakarta.

For more information, visit clevertap.com or follow us on LinkedIn and X.

If you think you’d be a good fit for this role, we’d love for you to apply!

CleverTap is dedicated to establishing an inclusive culture that welcomes individuals from diverse backgrounds, encouraging them to contribute their unique perspectives to our workplace.

We are committed to cultivating an empowering environment, enabling each of us to reach the peak of our professional careers.

We're excited to showcase what we have to offer!