Account Executive (SMB and MidMarket)

Interested in openings for Account Executives?

ServiceTrade is a leading SaaS company transforming the fire protection, life safety, and mechanical industries. We have a team of highly skilled Account Executives at a variety of levels: Small/Emerging Market (SMB), MidMarket/Corporate, and Enterprise. Our Account Executives are at the forefront of revolutionizing an industry often overlooked when it comes to technology. Our sales team is responsible for providing best practices and strategic guidance that drives ServiceTrade platform adoption and customer value. You would own a defined territory within your specific target customer sizes as you bring on new customers and continue to build the annual recurring revenue. You’ll work alongside several cross-functional teams including Account Management, Customer Success, and Customer Support to spearhead impactful, transformative solutions. 

Why ServiceTrade:

This is not your average sales role; it's a battleground for strategic thinkers, experienced negotiators, skilled deal makers, innovative planners, and creative solution finders of the business world. You will need to navigate intricate and semi-complex sales cycles and leave a mark on the landscape of our industry. Your contributions will meaningfully shape the market. 

What sets us apart? Our product is a true GAME-CHANGER that provides our customers a massive ROI and keeps them on the leading edge of the industry. 
For those newer to sales or earlier in their careers, we will provide sales training and give you the tools you need to be successful! 

Who we hire for this team: 

We look for individuals who can research a territory and engage with prospects to understand how our solution fits into their overall organization and plan for success. We want someone who can quarterback a sales opportunity and work with key stakeholders internally to provide solutions to customers. The successful Account Executive can deliver results, and do so with a seamless, professional, and polished execution. We look for a history of outstanding performance, attention to detail, and innovative solutions that surpass client expectations. The ideal individuals set the bar high for quality of work through processes, strong fundamentals and excellent client interactions. This role is made for someone who embraces challenges and consistently achieves outstanding results through commitment, execution, and a level of finesse that sets a new industry standard. 

Key Responsibilities and Activities:

• Targeted Business Development:  You execute lead generation, prospecting, and selling activities in the region by researching the market, identifying prospects, and qualifying opportunities. You work closely with multiple stakeholders through complex, multi-process sales cycles, leading to triumphant outcomes. 
• Sales Experience: You have 1-10+ years of sales experiences depending on which level we are hiring for
• Networking & Partnerships: You create a network of followers that include prospects, market partners, key industry influencers, and other interesting parties that ultimately extend ServiceTrade’s reach by echoing and amplifying our values. You forge deep relationships with the C-Suite or Owner-levels, offering consultative insights and positioning our solutions as vital to their operational growth and success. 
• Operations: You know how to leverage CRM tools with precision, maintain records of client/potential client interaction and use this to execute flawless sales strategies 
• Hunting: You enjoy the thrill of the chase, commencing with initial engagements and working with Client Success Management teams to expand the overall usage of our suite of solutions and expand our mission.
• Travel: Expected on an as-needed basis.

Knowledge and Skills:

• Professional Experience: 1-3+ years of experience AT the desired segment level 
• Industry Experience: 1-5+ years experience selling vertical SaaS based, business critical solutions into complex/niche verticals. 
• Solution Selling: You’ve been formally trained on a variety of sales methodologies. You can read your audience and continuously provide white-glove solutions. 
• Rapid Producer: You know what it’s like to learn a new industry quickly and can hit the ground running with minimal downtime. You bring your expertise to the table and produce results quickly.  
• Achievement: You have a proven track record of success, hitting goals, KPIs, and/or President’s clubs on multiple occasions. You learn from your mistakes/failures and use those experiences to be even more systematic the next time. 
• Preferred Experience: Directly selling solutions into our industry or an industry-adjacent field is highly desirable. 

Compensation & Benefits:
Competitive Earnings: Embark on your journey with a highly competitive On-Target Earnings (OTE) with uncapped potential for high achievers. Periodic Sales Performance Incentive Funds (SPIFs) and spot bonuses await those who consistently deliver exceptional results. Accelerators are in place for those that exceed 100%+ of quota

A few things you'll want to know:

What does ServiceTrade do?

Founded in 2012, ServiceTrade is the software platform for commercial mechanical and fire contractors. More than 1,300 contractors use ServiceTrade to increase profit and deliver more work during a persistent skilled labor shortage by improving service and project operations, helping technicians be more productive and do their best work, selling more service and inspection agreements, and growing customer loyalty. Over 10% of the commercial or industrial buildings in the United States are serviced by contractors using ServiceTrade to manage 13 million equipment assets and invoice more than $7.5 billion of service-related commerce. 

Ok, so why should I care about that?

Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.

What kind of working environment do you have?

We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our About Us page. 

What kind of benefits do you offer?

• Medical with Blue Cross Blue Shield NC (2 options)
• Dental and Vision with Unum 
• Company-paid Life insurance, STD and LTD 
• Voluntary benefits including Supplemental Life Insurance, HSA, FSA and Dependent Care, Critical Illness and Accident  
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave 
• Community Impact Program (Volunteer)

#LI-Hybrid (our SMB and MM teams are required to be local to the Raleigh-Durham area)

EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MN,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)

Please Be Aware of Recruiting Scams

To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.