Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.
The Opportunity
We’re hiring an Account Executive, Renewals to retain and grow our most valuable client relationships. This role is focused on working with top-tier existing customers to drive retention by demonstrating product value, responsiveness, and innovation. You will also have the opportunity to sell to new clients.
In this role, you will support our Perpetua product, which focuses on the seller, challenger brand, and specialist agency segment within the Flywheel portfolio. Perpetua provides retail media optimization and intelligence technology for the world’s smartest eCommerce businesses. Through the platform, brands and agencies create goals based on strategy and rely on Perpetua’s best-in-class, always-on optimization to execute tactically.
What You Will Do:
- Own a portfolio of Perpetua’s highest-value clients with the goal of driving renewal and retention.
- Conduct client discovery to understand goals, assess value delivery, and align solutions to evolving needs.
- Demonstrate ROI and innovation through client-facing presentations and data-driven business reviews.
- Lead commercial conversations, including pricing and contract negotiations, to maximize client lifetime value.
- Collaborate cross-functionally with Customer Success, Product, and Marketing to deliver exceptional client experiences.
- Identify opportunities to cross-sell and expand product usage within existing accounts.
- Source new business opportunities and help onboard net-new clients to Perpetua.
- Represent Perpetua at industry events, conferences, and client meetings when appropriate.
Who You Are:
- You have 3+ years of experience in a renewals, account management, or closing role within SaaS or a related field such as CPG/media/retail media sales.
- You have a proven track record of retaining and growing mid market/enterprise accounts.
- You have exceptional discovery, negotiation, and presentation skills.
- You have a strong commercial acumen with the ability to independently manage pricing conversations and contracts.
- You are passionate about digital commerce and interested in shaping the future of retail media.
- You are a team player who thrives in a fast-paced, high-growth environment.
We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
- So you know: The hired candidate will be required to complete a background check
- Learn more about us here: Life at Flywheel
The Interview Process:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.
Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.
Inclusive Workforce
Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at [email protected] so that we can support you.
For more information about what data we collect and how we use it, please refer to our Privacy Policy.
IMPORTANT ALERT: Please beware of fraudulent job communications from individuals falsely claiming to be from Flywheel. We've identified fraudulent activity through social media and messaging services purporting to be from Flywheel requesting payments for job- and recruitment-related expenses. Flywheel never asks candidates for personal information such as bank account data or tax IDs nor payments via social media or chat-based applications. Report suspected fraud to local authorities immediately. To learn more, click here.
Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms.
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What We Do
Flywheel’s unified best-in-class services combine tailored expertise with cutting-edge software solutions to achieve a singular goal: To pioneer the future of commerce and inspire a new standard of partnership.
As the leader of every major marketplace platform, we pride ourselves on our size and influence, but what really sets us apart is our unwavering commitment to providing a customized level of service. Client success is what drives us.
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