Your team’s dynamic:
Genetec is a leading provider of video management, access control products and license plate recognition. A key area of focus is our Public Safety and Public Administration verticals. Our Unified Genetec Solution offers a comprehensive range of products that help agencies meet their operational goals and workflows.
The Account Executive (AE) on this team will be responsible for understanding those goals, customer specific workflows, and aligning the Genetec solution accordingly.
What your day will look like:
Your primary responsibility as Public Safety / Public Admin AE is to grow market share and adoption of Genetec products. Below are the key areas of focus and estimated time allocations:
- Existing Customers (30%)
- Portfolio Expansion – Understand each customer’s current environment and long-term goals to proactively expand Genetec product usage
- Product Adoption – Close consumption gaps by helping customers fully use the platform and become strong advocates for Genetec within their organization
- Customer as a Reference- Foster strong relationships that lead to customer advocacy within the public safety community
- New Logo Customers (35%)
- Prospecting – Proactively identify and pursue new business opportunities
- Aligning with the Buying Cycle – Understand where buyers are in the cycle, influence early, promote our grants program, and position Genetec in RFPs when needed
- Partner Collaboration (15%)
- Account Planning and Target Accounts – Work closely with end user customers, channel partners, and your PAE to align on goals, strategies to drive demand for the platform
- Internal Collaboration – Align with Sales Engineers, SMEs, PAEs and the Genetec partner team to minimize conflict and meet customer needs
- Marketing (10%)
- Tradeshows – Attend and contribute to events focused on Public Safety and Public Admin verticals
- End User Groups – Lead and support regional/national user groups to deepen customer engagement and insight
- Administrative (10%)
- CRM – Maintain disciplined, strategic, and timely CRM activity
- Training and Product Knowledge – Continuously expand product and industry expertise through Genetec resources
- Internal Systems and Processes – Leverage internal tools, follow internal processes, and HR systems required for the AE role
More about you:
- Thorough understanding of operations, compliance requirements, and workflows within Public Safety and Public Administration agencies
- Established relationships within the vertical
- Proven ability to sell to committees and navigate complex, hierarchical procurement environments
- Strong understanding of how Genetec products align with end user operations and workflows
- Familiarity with vertical-specific tradeshows, associations, and publications
- Deep knowledge of procurement processes and requirements used by public sector end users
- Ability to anticipate product and market needs based on vertical-specific trends
- Comprehensive understanding of the Genetec platform as it relates to Public Safety and Public Admin
- Exceptional time management and territory planning skills, particularly in roles requiring significant travel
AEs will be evaluated based on their annual targets and performance in the following areas:
- Expansion sales with existing customers
- New sales with new logo accounts
- Strategic technology partnership development and engagement
- Leads generated and converted
- Number and quality of end-user references
- Participation and effectiveness in user groups
- CRM management and discipline
- Product and industry knowledge
- Forecasting and forecasting accuracy
Let’s talk perks!
- Attractive compensation package with 401K match
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
Still not sure if you check every box, but think it’s worth a shot? We love that enthusiasm!
Thank you for your application, but please note that only qualified candidates will be contacted. Head-hunters and recruitment agencies may not submit resumés/CVs through this Web site or directly to managers.
Top Skills
What We Do
Leading technology provider of business intelligence, unified physical security, public safety, and operations. Genetec develops open-platform software, hardware, and cloud-based services for the physical security and public safety industry. Its flagship product, Security Center, unifies IP-based video surveillance, access control, and automatic license plate recognition (ALPR) into one platform. A global innovator since 1997, Genetec is headquartered in Montreal, Canada, and serves enterprise and government organizations via an integrated network of resellers, integrators, and consultants in over 159 countries. Genetec was founded on the principle of innovation and remains at the forefront of emerging technologies that unify physical security systems.
