Account Executive - Enterprise

Posted 7 Days Ago
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United Kingdom
Senior level
Software • Analytics
The Role
The Account Executive will drive revenue and manage a pipeline of sales opportunities for Calabrio's AI-driven cloud platform. Responsibilities include developing sales plans, qualifying leads, maintaining relationships with decision-makers, and achieving sales quotas through consultative selling.
Summary Generated by Built In

Description

At Calabrio, we are revolutionizing the way organizations connect with their customers, and we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform Calabrio ONE, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights at lightning speed.

We're growing our sales team and we're looking to bring on an entrepreneurial and experienced Account Executive to drive revenue and hunt new business for Calabrio. You will be at the forefront of our efforts to expand our growing business. Challenge yourself by selling the intrinsic value of software solutions to prospects and customers. The primary responsibility will be to manage and close a pipeline of opportunities, while working closely with other Calabrio resources and presales teams.

What You’ll Be Doing (Key Responsibilities):

  • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities
  • Qualify and manage leads through the full sales cycle
  • Develop and maintain strong relationships with key decision makers
  • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs
  • Effectively gather intelligence on markets, prospects, and competition using various resources
  • Meet or exceed quota expectations
Requirements
  • 7+ years’ experience selling complex B2B software product(s)
  • Outstanding negotiation skills
  • Excellent communication and presentation skills, particularly via e-mail and by phone
  • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo
  • Light travel to industry conferences and meetings with key prospects
  • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs
  • Consistent history of overachievement, with demonstrated success of multi-year quota achievement
  • An accountable team player with a tenacious drive to win
  • A college or university degree; technical disciplines or backgrounds are preferred
  • Experienced in using Salesforce CRM to manage sales cycle
  • Ability to travel
Benefits

Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent

What we value most…workplace diversity and ensuring an environment of mutual respect.  We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity.  Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!

Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.

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The Company
HQ: Minneapolis, MN
705 Employees
On-site Workplace
Year Founded: 2007

What We Do

Calabrio is the customer experience intelligence company that empowers organizations to enrich human interactions. The scalability of our cloud platform allows for quick deployment of remote work models—and it gives our customers precise control over both operating costs and customer satisfaction levels.

Our AI-driven analytics tools make it easy for contact centers to uncover customer sentiment and share compelling insights with other parts of the organization. Customers choose Calabrio because we understand their needs and provide a best-in-class experience, from implementation to ongoing support.

Calabrio provides an easy to use workforce optimization suite for contact centers.

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