Account Executive, Customer Sales

Posted 13 Days Ago
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Encinitas, CA
Junior
Logistics • Transportation
The Role
The Account Executive is responsible for acquiring and retaining customers through effective sales strategies. This includes managing relationships, tailoring communication, converting leads, and achieving sales quotas. The role involves high levels of prospecting and consultative selling to meet customer needs in the freight logistics sector.
Summary Generated by Built In

Flock Freight is a FreightTech company that uses patented technology to move freight more efficiently, reliably, and sustainably. The company’s guaranteed terminal-free truckload service, FlockDirect, finds the best options to pool freight among billions of possible combinations, optimizing routes while finding and filling trucks’ empty spaces. Shipments stay safe in a single truck, driven by a single driver, all the way to their destination allowing shippers to only pay for the space they need and enabling carriers to earn more from every linear foot of capacity — all while slashing carbon emissions by up to 40% compared to traditional shipping methods.

Flock Freight has been a Certified B Corp since 2020, meeting high social, environmental, transparency, and accountability standards to all of our stakeholders.

About the Role: The Account Executive is a pivotal inside sales position responsible for acquiring, growing, and retaining customers across the United States. This role involves managing relationships, articulating the value of FlockDirect and Shared Truckload, and educating customers on the Flock Freight application. Account Executives drive bookings and revenue growth from both new and retained customers while developing actionable customer sales plans.

Responsibilities:

  • Identify high-quality leads and convert them into clients through the sales pipeline.
  • Strategically select and close accounts with minimal management intervention.
  • Tailor communication strategies to meet customer needs effectively.
  • Maintain a high volume of prospect talk time through outbound phone calls, external customer meetings and demos, and follow-up activities. 
  • Implement a variety of prospecting techniques (cold calls, networking, referrals) to supplement and continuously fill a robust pipeline of qualified opportunities.
  • Utilize a consultative sales approach to provide industry-changing solutions that address immediate and long-term client needs.
  • Set and achieve personal daily, weekly and monthly activity quotas.
  • Build and maintain credibility with customers through superior account management.
  • Understand and continuously update knowledge on clients’ needs, challenges, and key decision-makers.
  • Maximize wallet share by ongoing assessment of a customer’s revenue potential via Annual Freight Spend.
  • Provide strategic consultation to internal and external stakeholders to facilitate successful freight movement.
  • Handle accessorial costs, overrides, and additional approvals as necessary.
  • Engage and transition new clients to contractual agreements, facilitating the legal review process, where needed.
  • Track and manage account information, communications, and status updates within Flock systems.
  • Achieve monthly gross profit dollar and shipment volume quotas as set by management.

Qualifications:

  • Bachelor’s degree preferred.
  • Proven experience as an Account Executive in the freight industry required.
  • Experience with LTL/Partial shipments is a plus.
  • High activity motor - volume and speed win!
  • Proven ability to consistently meet or exceed sales and activity quota.
  • Strong motivation driven by results.
  • Excellent communication, problem-solving skills, and the ability to quickly learn new product concepts.
  • Ability to make cold calls and engage customers proactively.
  • Desire to work in a fast-paced, startup environment with a strong drive to succeed.

The expected on-target earnings range for this position is $70,000-$110,000 per year. This range reflects typical earning potential in this role. When determining an offer, we take into account a variety of factors that are important in making compensation decisions including, but not limited, to: skill sets; experience and tenure; education and certifications; and other business and organizational needs. The disclosed range estimate is based on market data. Salary bands may, in some circumstances, be adjusted to a different geographic area depending on the candidate's position and location.

In addition to salary, full-time employees are also eligible for an equity package and our competitive benefits that support you and your family as part of your total rewards package at Flock Freight. Our policy is that we target candidates local to one of Flock Freight’s headquarters locations (San Diego and Chicago).

Life & Benefits of the Flock:

  • Hybrid Work Model: As an organization we value in-office collaboration, working cross-functionally, and winning together. Through scheduled in-office and work from home days, we are able to work more efficiently and collaboratively.
  • 401(k) Employer Match: We know Flock may just be a stepping stone in your epic journey, but we want to be sure you’re setting your future self up for success! For that reason, we provide a 401(k) plan that offers a 4% employer match.
  • Medical, Dental & Vision: Generous coverage for employees and dependents. Both HMO and PPO options provided.

Our promise to you:

Flock Freight is committed to creating an environment that’s fair and inclusive. We fill our open positions based on qualifications, merit, and business needs. We value the skills of people from all backgrounds and are proud to hire, promote, and retain talent from a diverse candidate pool. Diverse perspectives are central to innovation at Flock Freight and make our team better. We're interested in your inherent abilities, not just the skills you bring from your last role - if you think you have what it takes to succeed in the role but don't check every box, please still get in touch. We'd love to start a conversation with you.

Flock Freight has zero tolerance for behavior that negatively impacts marginalized groups, including women, people of color, veterans, immigrants, people with disabilities, and members of the LGBTQIA+ community. We invite people of all identities to join the Flock!

The Company
Encinita, CA
481 Employees
On-site Workplace
Year Founded: 2015

What We Do

Flock Freight is a sustainability-focused technology company reinventing North America’s $2 trillion freight market from offices in Encinitas, California and Chicago, Illinois.

We’re the first firm in the industry to build algorithms that pool shipments at scale, deliver freight with carbon neutral shared truckload service, and earn a B Corporation certification.

From an industrywide perspective, our goal is to eliminate freight waste and inefficiency. From a companywide perspective, our goal is to create a positive impact on our people and planet.

Our shared truckload solution, FlockDirect, drives these goals forward by setting a new standard of service for shippers, increasing revenue for carriers, and reducing the environmental impact of freight shipping. Our internal Impact teams drive these goals forward by holding us accountable and measuring our progress in areas like:
— Philanthropy
— Community engagement
— Employee engagement
— Diversity and inclusion

Backing from investors like SoftBank, Volvo Group Venture Capital, Susquehanna, Eden Capital, SignalFire, GV (formerly Google Ventures), and GLP Capital Partners tells us these goals are worthwhile.

It’s not just our investors who see the Flock Freight vision; in 2022, we earned a spot on the TIME100 Most Influential Companies list. In 2021, CNBC named us to their Disruptor 50 list and Fast Company named shared truckload to their World Changing Ideas list. Our team is working to change the world for the better, and these awards tell us we’re on the right track.

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