Account Director

Posted 8 Hours Ago
Be an Early Applicant
Hiring Remotely in Indonesia
Remote
Senior level
Cloud • Hardware • Internet of Things • Other • Software • Semiconductor • Utilities
Ciena is a networking systems, services, and software company.
The Role
Manage Telkom Group and channel partners in Indonesia, focusing on sales strategies, business development, customer relationship management, and achieving annual sales targets. Collaborate with pre-sales and post-sales teams while maintaining strong customer engagement and understanding market dynamics.
Summary Generated by Built In

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

Your Role

Sales responsibility for managing Telkom Group / Strategic Indonesia accounts and channel partners in country. The position is to lead the strategies in growing existing business and to drive new sales with hunting mentality. Customer relationship management, business development and account management background are important elements to be successful in this position. The successful candidate will work closely with pre-sales and post-sales team members to achieve annual sales target and other corporate objectives.

Your Responsibilities

  • Develop go-to-market and strategic plan in Indonesia based on understanding of the market dynamics and competitions
  • Develop account plans for targeted accounts and drive in-country sales activities towards annual sales target
  • Establish strong understanding of customer’s needs, their objectives and their purchasing processes
  • Identify, develop and screen sales opportunities for new and existing customer base
  • Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives
  • Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed
  • Good habit of sales CRM, and previous experience in Salesforce.com would be an asset
  • Possess technical background to learn about Ciena’s solutions, including optical transmission, packet networking and software technologies, and participate in regular trainings
  • Have good knowledge of the competitive landscape and the regional business market
  • Perform other duties as requested/assigned

Minimum experience

  • Minimum 4 year Bachelor Degree (Technical or Business) or higher education
  • More than 10 years of sales, account management role.
  • Proven sales management, account management and business development experience
  • Optical networking technology background is required, and packet Layer 2 and Layer 3 networking background will be an asset

Preferred experience

  • Proven experience negotiating and winning new accounts as challenger and winning multi-year projects
  • Possess positive and open-minded attitude and good time management skills
  • Proven records of growing responsibilities and success in breaking-in new grounds
  • Proven team management and leadership skills to work with team members in matrix organization
  • Possess high ethical standards, good analytical and communications skills
  • Willingness to travel and strong English skill is essential

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

The Company
HQ: Hanover, MD
9,561 Employees
Hybrid Workplace
Year Founded: 1992

What We Do

Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.

For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.



Corporate/Brand Values:

• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People

We're the perfect size for you to make an impact. W

Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f

Why Work With Us

We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.

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