Account Director Enterprise Sales

Posted 7 Days Ago
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London, Greater London, England
Senior level
Big Data • Software • Analytics
Pendo is the all-in-one product experience platform that puts product at the center of everything.
The Role
The Enterprise Account Director will drive new business and manage opportunities across the EMEA Enterprise segment, focusing on pipeline generation, closing deals, and collaborating with the sales team. Responsibilities include handling full-cycle sales, utilizing prospecting tools, and managing territory plans, while ensuring customer success through effective negotiation and contract management.
Summary Generated by Built In

As Enterprise Account Director, you will report to our RVP Enterprise Sales, EMEA, and have direct lines of communication with our CEO, CTO, VP of Product, EMEA Managing Director, and any other resources needed to close business. This team is responsible for new business and building and closing opportunities across the EMEA Enterprise business segment, which is a critical growth area for Pendo and comprises the largest businesses that we sell to.

As an Account Director on this team, you will have a strong Pipeline Generation focus and work to secure Pendo's revenue opportunities, which will be an integral part of growing our business in EMEA. We offer competitive salaries, great benefits, much room for personal and professional growth, and a high-energy environment.  This role will suit a very hungry, determined, and driven new logo hunter who wants to close as many deals as possible to exceed the budget.

Role Responsibilities:

  • Work full-cycle deals throughout the sales process from start to close
  • Research and prospect into target Enterprise companies using various prospecting tools
  • Be an integral part of Pendo's Sales team 
  • Build and manage a territory plan
  • Learn and demonstrate the Pendo platform to new and prospective customers
  • Navigate prospective customers through trials and proof of concepts as and when needed
  • Negotiate contracts
  • Record and document all sales activities in Salesforce.com

Minimum Qualifications:

  • 5+ years or more of sales success, preferably in an entrepreneurial SaaS environment. 
  • Proven success in closing deal sizes 100k-$1m+ ARR
  • Consistent track record of hitting goals and revenue numbers
  • The ability to learn technology basics and apply them to business situations
  • Ability to work team-based complex sales cycles involving and leveraging Pendo Exec’s Experts and Partners - always ensuring we prioritize customer success. 

Preferred Qualifications:

  • MEDDPICC and/or Force Management Methodology preferred
  • Willingness to learn in a high-paced sales environment
  • Technical or Product Management background
  • Past SDR/BDR or Strong PG background 

Pendo Description:

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product success.  Our mission is to improve society's experience with software.

Join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech. You will gain experience in a diverse and exciting set of technologies and clients and impact Pendo's future. Our culture is passionate, dynamic, and fun.

EEOC

We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility

Pendo is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you require accommodation for any part of the recruitment process, please contact [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

The expected salary range for this role to be performed in the following location is:

London, UK -  £165,000 - £205,000 OTE

Individual pay rate decisions, including offers made within and over the expected salary range, are based on several factors, including qualifications for the role, experience level, skillset, and balancing internal equity relative to peers at the company.
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The Company
HQ: Raleigh, NC
961 Employees
Hybrid Workplace
Year Founded: 2013

What We Do

Pendo's mission is to elevate the world's experience with software. Pendo’s product experience platform allows companies to make product intelligence actionable with speed and scale, giving rise to a new generation of companies that put product at the center of everything. Pendo customers include the world's leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Okta, Salesforce, and Zendesk. Through Mind the Product and customer communities, sponsored events and podcast, Pendo aims to support the success of product and digital leaders everywhere. Pendo is headquartered in Raleigh, North Carolina and has offices around the world. For more information, visit: www.pendo.io.

Why Work With Us

Pendo operates in a very exciting market and offers a unique product with highly passionate customers. Our objective has always been to hire incredibly talented, but equally as energetic employees who are committed to serving those customers. We embrace the agility and speed of a startup, but we also offer a flexible and inclusive work environment.

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