Search the 32 jobs at Pendo.io

The Technical Account Manager at Pendo provides strategic and technical guidance to customers, helping them realize the full value of Pendo's services. Responsibilities include owning customer relationships, consulting on product usage, and impacting ROI to ensure customer success. Collaboration with internal teams and advocacy for customer needs is also key to the role.

The Business Development Representative at Pendo is responsible for generating new sales-qualified prospects, engaging with potential customers, and utilizing a sales technology suite to drive outbound strategies. They will collaborate closely with Account Executives, meet performance goals, and gain expertise in Pendo's platform and sales processes.

The Account Executive will drive revenue retention and expand the customer base by renewing subscriptions and identifying new opportunities. Responsibilities include managing a sales pipeline, conducting account planning, resolving customer challenges, and collaborating with internal teams to secure growth opportunities.

The Sr. Director of Professional Services will lead the Professional Services team to enhance customer experiences, manage sales and revenue, oversee P&L, and drive team development. Responsibilities include cross-functional collaboration and maintaining strong client relationships, ensuring the team delivers value through strategic service offerings.

As an Enterprise Account Executive, you will manage the full sales cycle from prospecting to closing deals, target enterprise customers, and work closely with the Pendo Sales team to secure revenue opportunities. Strong fluency in both German and English is required along with a proven sales track record in SaaS.

The Software Engineer - Infrastructure will provision and maintain cloud infrastructure, automate processes via infrastructure-as-code, support developers with stable CI and release pipelines, debug production issues, manage capacities, and participate in on-call rotations. They will also collaborate with security teams to ensure compliance and reliability of the platform.

As a Back End Engineer at Pendo, you will design and maintain scalable backend services supporting LLM features, collaborate with machine learning engineers, and write high-quality code. You will work closely with product and design teams to implement features and improve software experiences.

The Senior Technical Account Manager at Pendo will oversee a portfolio of Enterprise customers, providing technical and strategic guidance to ensure they maximize the value of Pendo’s platform. Responsibilities include managing customer relationships, offering consultation, and collaborating with internal teams to enhance ROI and drive business objectives.

The Sr. Employee Experience Program Manager will design and manage global programs that enhance employee engagement, well-being, and workplace culture at Pendo.io. Responsibilities include program development, feedback analysis, communication strategies, and planning events to foster a positive work environment.

The Sr. Revenue Accountant will manage the order-to-cash process, ensure compliance with ASC 606, mentor junior team members, perform accounting close activities, and collaborate with cross-functional teams to enhance revenue reporting processes.

The Front End Engineer will develop high-quality, maintainable code for web applications, primarily using Vue.js. Responsibilities include collaborating with team members to design and implement product features, participate in agile processes, and write unit tests and automation scripts. A focus on frontend performance and large data handling is also essential.

The Sr. Global Privacy and Data Protection Counsel will manage Pendo’s global data privacy needs, ensuring compliance with regulations. Responsibilities include contract negotiation, privacy program leadership, collaboration with teams on privacy-by-design strategies, and training on data protection laws.

The Account Director is responsible for driving revenue growth through managing net new and existing accounts, executing sales strategies, cultivating relationships with executives, and forecasting sales opportunities. Key metrics and team collaboration are essential for success.

As a Senior Sales Engineer, you will align Pendo’s solutions with customer challenges, working closely with account executives to craft presentations and conduct proof of concept evaluations. You will address technical inquiries about Pendo’s platform, ensuring a smooth transition to implementation while collaborating cross-functionally to gather feedback and resolve issues.

As a Technical Support Engineer for Pendo, you will assist customers by answering questions, debugging issues, and creating reproducible test cases. You will collaborate with development teams to push cases to resolution and enhance documentation to improve customer support.

The Growth Marketing Associate will drive the marketing strategy and execution in EMEA by collaborating with global marketing and sales teams to design campaigns, manage events, oversee case study creation, and utilize analytics tools to measure effectiveness. Attention to detail and strong project management skills are essential.

The Senior Director of Worldwide Renewals will lead a global renewals team, manage the renewals pipeline, forecast churn metrics, and drive collaboration with sales and customer success teams to maximize renewal success. This role involves strategic planning, process improvement, and proactive account management to enhance customer retention.

The Associate Customer Education Manager will design, develop, and deliver engaging learning materials for Pendo products. Responsibilities include collaborating with experts, creating assessments, managing course development, and updating content based on user feedback while ensuring a high-quality self-service experience.

The Technical Account Manager will onboard and support customers in the ANZ region, ensuring successful implementation of Pendo products. Responsibilities include strategic consulting, account management, developing customer relationships, and collaborating with internal teams to drive customer success and value from Pendo's platform.

As a Frontend Engineer at Pendo, you'll create user-friendly experiences, focusing on dynamic interfaces and tools like a Visual Designer. Collaborating with teams, you'll develop intuitive UIs, manage data flow, and implement user-centered designs, using modern frontend practices.