Account Director, Digital Marketing

About The Position
Company Overview
AdCellerant is an award-winning tech-enabled services company that has brought Madison Avenue-level digital marketing solutions to Main Street businesses since 2013. We help local marketers, media companies, agencies, and channel sales organizations leverage our proprietary advertising software platform, Ui.Marketing.
Summary of Role
We're looking for a motivated and results-driven Account Director with deep expertise in digital sales, media companies, and sales execution to lead client retention and growth initiatives. In this pivotal role, you'll manage senior and mid-level client relationships, deliver strategic thought leadership, and oversee revenue, growth, and retention strategies. You'll play a key role in maintaining and expanding accounts, ensuring client satisfaction, and delivering accurate revenue forecasts.
The ideal candidate excels in client services, account management, and leadership, with the ability to showcase the value of holistic digital strategies.
As a leader, you'll develop and coach a team of Account Managers, fostering a strong team structure, scaling efforts, and ensuring the delivery of high-quality work. Your days will range from strategic planning to hands-on client engagements, including leading planning meetings, reviewing media plans, and presenting performance insights. Success in this role requires self-motivation, collaboration, and a drive to thrive in a fast-paced, entrepreneurial environment.
Responsibilities
Strategy: Work with the VP of AdCellerant Select & VP of Client Services develop a team and implement processes to retain and grow revenue among our highest-value, strategic partners and clients.
Execution: Develop and maintain valuable relationships with current and prospective partners and clients to review strategic recommendations and performance reporting to demonstrate the value of the strategies & solutions. This role will be responsible for executing retention and growth plans that align with AdCellerant's growth initiatives. This could include strategic recommendations, in-market visits, and training for teams, partners & clients.
Communication: Internal communication with the team will be a crucial responsibility of this role to ensure the team is clear on its goals and strategic plans to retain and grow revenue through our partner and client relationships. External communication will include maintaining and elevating our standards of superior customer service, presenting strategic digital advertising information in an easy-to-understand format for our partners, their clients, and the public.
Reporting: Providing status updates to the VP of Client Services weekly on active client and partner efforts, revenue, risk and retention updates, and overall health of the business. This role will also be responsible for forecasting active revenue projections on a weekly basis for monthly, quarterly & annual timeframes.
Team Building: As a growing company we hope that all individuals will contribute to the future growth and acceleration of our business. What are your ideas to help us continue to grow 4x over the next year?
Troubleshooting: When problems arise, it will be necessary to perform troubleshooting steps to ensure that issues are properly resolved. It will also be part of your responsibility to document best practices so if the same issue arises in the future the team is better prepared to handle it. We're looking for someone with a solutions-oriented mindset.
Requirements

• 7+ years of experience in account management, client relationship management or client services in an agency environment
• 3+ years in a leadership role, managing teams in a direct manager capacity
• Strong knowledge of digital sales, media companies and sales execution
• Proven ability to communicate, present and influence all levels of the organization, including executive and C-level
• Proven ability to articulate the distinct aspects of digital products and services, alongside holistic digital strategy
• Demonstrable experience developing client-focused, differentiated, and achievable solutions
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• BA/BS degree or equivalent

Location Information
This role is required to be located near our Denver, CO office, with hybrid work from home flexibility.
Team members must live and work in the United States* (*territories excluded), and have access to reliable, high-speed internet.
Compensation
Compensation for this role is a combination of salary and bonuses, targeting a total annual compensation range of $140,000 - $160,000. The base salary range is $100,000 - $120,000 annually, depending on experience. The bonus structure will be tied to the achievement of revenue targets.
Benefits
AdCellerant offers full-time employees:

• Paid vacation, holidays, and sick days
• Health/dental/vision benefits
• 401k retirement plan and company match contribution
• Generous paid parental leave
• Wellness Program
• Work from home flexibility
• Denver, CO headquarters available for hybrid work with in office perks

Life at AdCellerant
Our top priority is our team above everything else. We set out to build a great workplace, followed by a great company. We know that if our team is motivated, all the company's business objectives can be achieved. Our goal of team first since our founding has led to being recognized in a few ways we are proud of:

• Denver Business Journal "Best Workplace"
• Built In Colorado's Best Workplaces 2018, 2019, 2020, 2022, 2023
• Inc. 5000 Award for Fastest Growing Companies in the U.S, 5 years running: 2018 - 2022

Those who join our team join the ranks of an engaged, lively, industry-leading team! We are united in our mission to make Madison Avenue-level digital advertising solutions available to Main Street marketers, and you'll find our main Pillars woven throughout everything we do.
AdCellerant's Pillars:

• Driving results for partners & local businesses
• Technology innovations to stay ahead of the curve
• Our team members' success & well being
• Exceptional customer service for every single partner
• Conducting our business in an ethical & sustainable way
• Making our local community a better place

Other Requirements
Currently legally authorized to work in the United States on a full-time basis.
Equal Opportunity
AdCellerant is proud to be an equal opportunity workplace. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates regardless of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, marital status, citizenship, age, Veteran status, status as an individual with a disability, or other applicable legally protected characteristics.
Important: Security Notice
We're excited that you're interested in exploring job opportunities with AdCellerant! However, we also want to remind you to be cautious and wary of recruitment scams that have become increasingly common across all industries.
Fraudsters may pose as a representative of a company, and unsuspecting applicants may be invited to participate in fake interviews, asked to fill out fabricated employment applications, or even issued fake offer letters. This is all in an attempt to entice victims to pay money or divulge sensitive personal information.
We take your safety and privacy seriously, and want to assure you that we will never ask for your financial information during any part of the interview process.
Our communication will always come from an @careers.adcellerant.com or @adcellerant.com domain.
If you receive any suspicious activity, please stop communication with the individual and consider reporting them to the US FBI Internet Crime Complaint Center. If you're unsure about the legitimacy of an email you received from our recruiting team, please forward it to us at [email protected]
*** Please do not send resumes via email ***
Additional Notices
E-Verify Statement
AdCellerant participates in the E-Verify program for all new hires. We comply with all applicable federal, state, and local laws regarding employment eligibility verification and do not use E-Verify to pre-screen applicants.
Colorado Job Application Fairness Act
Colorado Residents: In any materials you submit in connection with your job application, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. Should you wish to exercise your right to redact such information, please redact it prior to submitting the documentation. You will not be penalized for redacting or removing this information.
Application Deadline
January 27, 2024