Account Director, Client Experience - Consumer

Posted 12 Days Ago
Be an Early Applicant
New York, NY
Senior level
Professional Services
The Role
The Account Director will lead consumer health brand campaigns, inspire a high-performing team, and oversee account programming while collaborating with creative and influencer teams. Responsibilities include managing budgets, solving client challenges, and ensuring project completion within preset parameters.
Summary Generated by Built In

Account Director, Client Experience

Weber Shandwick is looking for a Director to join our Consumer team in our New York offices. 

We Are Seeking: 

We’re looking for a passionate brand enthusiast and strong Account Director to join our Consumer Practice, working across a few of America’s most iconic consumer health brands. You will be responsible for playing a critical role in leading breakthrough activations that earn attention and helping to create truly fun and unique social and influencer-led campaigns. In this role, you will be responsible for coaching, inspiring and motivating a high performing team while exceeding expectations for our clients.


In this role, you’ll be tasked with overseeing account programming while collaborating closely with our creative and influencer teams to advance programming and achieve business objectives both internally and externally. Fueled by your love of consumer-led programming and viral brand campaigns, we hope you’ll bring energy and enthusiasm to every client challenge while motivating colleagues around you.


What We Are Looking For: 

  • A strong leader, motivated to thrive within a fully-integrated business environment
  • A passion and curiosity for social and influencer and deep understanding the changing media landscape
  • Can turn ideas into workable plans 
  • Capacity to convey ownership of assigned projects to junior team members, track staffing allocations and hours efficiently
  • Ability to solve client challenges
  • Strong desire to mobilize and motivate teams 
  • Can work independently and as part of a team
  • Excellent oral and written business communication skills
  • Strong financial acumen, ability to manage and track work against budgets cross-specialty
  • Experience with invoicing and billing
  • Can complete challenging projects within set parameters
  • Exceptional judgment when working with team members, client contacts and vendors
  • Commitment and dedication to the agency’s success as well as individual career
  • Can anticipate client and team needs
  • Attention to detail and quality
  • Jumps in with solutions and “let’s try it” attitude
  • Instills confidence with clients and colleagues

Basic Qualifications: 

  •  At least 7 years of experience in agency, PR/Communications space
  •  Experienced in account management across Integrated Media Strategy, Influencer Campaigns, and Media Relations, ideally within the consumer health or CPG space
  •  Bachelor’s Degree in Communications, Journalism, PR, Business Management, or related field 


The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

  • Medical
  • Dental
  • Vision
  • 401k (with employer match)
  • Tuition Reimbursement
  • Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
  • MyDays – Flexible holiday schedules
  • Short-Term Disability
  • Paid Employee Family Leave
  • Family Building Benefit


NYC Salary range: $100,000 - $130,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.



We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at [email protected]. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.

The Company
New York, NY
205 Employees
On-site Workplace
Year Founded: 2006

What We Do

IPG DXTRA companies bring together unique combinations of in-demand skills and expertise for clients, including experiential, public relations, sponsorships, innovation, brand, influencer, digital, social and analytics in categories as diverse as sports, healthcare, entertainment, CPG, luxury, tech and financial services. brand collective for organizations looking for different ways to succeed in complex environments where growth depends on uniquely configured solutions inspired by truly diverse teams.

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