MasterControl is growing rapidly and recruiting an Account Development Representative for our EMEA sales/marketing team. This vital role will initiate prospect contact, nurture, and qualify leads and accounts for our regional sales teams. If you are a high energy, sales focused individual, with a positive attitude and willingness to learn, we have a great career opportunity for you here at MasterControl.
Reporting to the Sales Development Manager, the Account Lead Development Representative (ADR) will work closely with the EMEA sales and marketing teams and be responsible for proactive outbound prospecting and lead activity management owning the lead from inception through qualification and nurturing before passing it onto the applicable regional account executive. Successful ADRs will be eligible for promotion.
Job Responsibilities:
- Responsible for nurturing sales/lead pipeline with qualified opportunities
- Responsible for engaging in Account Based Marketing cold call activities
- Actively seeks training from management and provides suggestions for improvement in a positive way
- Research accounts, identify key players, generate interest, and develop accounts to stimulate opportunity
- Perform inbound/outbound calling for lead generation
- Manage and monitor outbound/inbound prospect activities and provide follow-up to marketing campaigns
- Successfully manage and overcome prospect objections
- Articulate the Company's value proposition to decision-makers across multiple industries to assess buying interest.
- Adapt conversations to promote software solutions with various management levels and professionals across technical and business disciplines
- Qualify sales leads based on specific lead qualification criteria definitions
- Pass qualified opportunities and related information to the sales team to create an effective lead hand-off
- Develop superior customer service relationships with prospects
- Learn and demonstrate a fundamental understanding of the Company technology – and clearly articulate capabilities and advantages to prospective customers
- Developing industry-specific scripts and email templates
- Proactively continue company product and competitive product and market knowledge via website, on-line webinars, and marketing information
- Social Media Monitoring: Engaging with social media platforms, creating alerts on keywords, researching topics and sharing information with individuals responsible for producing the content and responses
- Record all activity in CRM and update records as necessary
- Track engagement and intent in Demandbase
Skills and Experience:
- Positive and energetic phone skills, excellent listening skills, strong writing skills
- Ability to multi-task, prioritize, and manage time effectively
- Strong problem-solving skills
- Adapt quickly to change
- High energy and positive attitude
- Ability to take initiative
- Comfortable working in a fast-paced and dynamic environment
- Prior telephone sales experience is a plus
- Knowledge of any of the following industry sectors a plus: Quality and or Regulatory processes, Medical Devices, Pharmaceutical, Biotechnology, Blood and Biologics, Discrete Manufacturing, and Quality Management Software.
- Previous ABM experience preferred
- Fluent in a 2nd language
The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team. This position has advancement potential within the organization, and the compensation package includes an uncapped commission structure.
Requirements
- 1-3 years of Sales or Sales Support related experience in SaaS
- Previous Account Based Marketing (ABM) experience preferred
- Fluent in 2nd language
- Must be able to work in a team environment while maintaining independence.
- Associate degree or equivalent experience preferred, but not required
- Experience using Salesforce, SalesLoft, Zoominfo, and Demandbase preferred
- Demonstrated success in account penetration through the use of email; candidate will need to present samples
- Demonstrated ability to overcome objections; candidate will need to come prepared to engage with the interviewer in a mock scenario
What MasterControl is looking for in our future team members?
- Solid Work Ethic
- Great Attitude
- Great Telephone Skills
- No Apprehension in Cold Calling
- Excellent Communication Skills (writing, speaking and listening)
- Self-Disciplined, Organized, Good Time Management
- Mature, Articulate, Professional
- Good Understanding of Business & Technical Concepts
- Ability to handle objections and handle gatekeepers
- Understand how to navigate an organization starting top-down
- Detail-oriented and self-starter who can maintain a high call rate to achieve appointment goals
- Microsoft Office proficiency.
Why Work Here?
#WhyWorkAnywhereElse?
MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.
We work hard to develop and challenge our employees' skill sets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?
MasterControl could be your next (and last) career move!
Here are some of the benefits MasterControl employees enjoy:
- Competitive compensation
- 100% medical premium coverage (yes, you read that right!)
- 401(k) plan with company match
- Generous PTO packages that increase with tenure
- Schedule flexibility
- Fitness clubs (you get paid to have fun and be active!)
- Company parties and employee recognition programs
- Wellness programs (free Fitbit, gym membership, athletic shoe reimbursements, etc.)
- Onsite physician and massage therapist
- Innovation center and gaming rooms at the office
- Dental/vision plans
- Employer-paid life insurance policy
- Much, much more!
Applicants must be currently authorized to work in the United States on a full-time basis.
The US base salary range for this full-time position is $40,000 - $50,000 salary + $20,000 - $30,000 bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact [email protected] or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status.
Top Skills
What We Do
In short, we help bring life-changing innovations to more people, sooner. How we do it is a longer story.
It starts with our cloud-based Product Lifecycle Excellence platform. More than 1000 of the world’s most innovative and highly regulated companies use it to improve quality and stay in compliance at every step of their product journey – from concept to commercialization.
We have more than 500 employees who come to work every single day with a singular focus: to help our customers improve quality. We do it in many ways. And we can do it for you.
We’ll help you build quality into your product design processes. You’ll get a streamlined system to track clinical trials, organize the data, and submit results for approval by regulatory agencies around the world.
You can digitize, automate and accelerate quality processes to build a culture of quality throughout your organization. Increase visibility and ensure compliance throughout your supply chain. And help your manufacturing teams eliminate the tradeoffs between line performance and product quality.
Once your product is out in the market we give you the ability to manage in-market complaints and close the quality loop.
In other words, we help you make quality a priority throughout your company. And that’s important. Because when you’re trying to impact people’s lives, quality changes everything.
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