Title: Account Coordinator
Office: Toronto, Canada (Hybrid)
Reports to: Senior Account Director
TBWA\Media Arts Lab (or MAL as you’ll hear us called) is the bespoke global advertising agency dedicated solely to Apple. Our mission is to create smart, simple and iconic work that transforms business and makes culture for the world’s best brand.
We believe that what MAL creates belongs to everyone; and everyone belongs at MAL. We think creativity lives in open, safe and brave spaces, where diverse perspectives can come together, free of prejudice and discrimination. We strive to be a partnership of equals. Everyone has a role to play here, and we invite you to bring your fully authentic and crazy selves to this space. Together, we’ll do the best work we’ve ever done.
We’re headquartered in Los Angeles, California, with 5 further international hubs and over 700 people making great work for Apple in 26 markets around the globe. We’d love to meet you!
Our fast paced and globally facing Account Department is in search of an ambitious & curious Account Coordinator who will serve as a key assistant across global production, localization & delivery of all campaigns as well as the overall administration of the team’s daily needs and projects. Organization, flexibility, and great communication skills are a must have in this role.
The Work
- Author & send client hot sheets and status updates
- Maintain, updating & tracking all project documents
- Supporting the Account Executive and/or Account Supervisor in the management of various project needs
- Manage all project estimates & approvals
- Ship deliverables (media, archive & client)
- Support global localization production of campaigns including social, digital, film and sometimes event deliverables
- Partner with AE and international production on localization of global campaigns for the Canadian market
- Author global updates and review, consolidate & take action based on feedback
- Facilitate communication with production (content, digital, international, print, art) & Business Affairs to keep the momentum of the project heading in the right direction
- Assist AE in managing legal approvals — working closely with Business Affairs & client
- Work with our in house media agency (OMD) on asset delivery & timing
- Write detailed meeting notes & distribute to team in a timely manner
- Quality check all presentation materials with a keen eye
- Prep materials for client presentations & other internal agency meetings
Who will thrive in this role?
- Someone who has an unrelenting ambition to create smart, simple, iconic work for our client
- Flexible & eager to learn all that there is to know about working within Account at MAL
- Someone who is always willing to go above + beyond what is asked of them
- Cooperative, respectful and a team player — someone who is a good partner even in the busiest moments
- Having a keen attention to detail, organized, and an unwavering commitment to providing quality work
- Strong verbal and written communication skills; an ability to communicate details simply & succinctly to different types of individuals
- Must have the ability to track multiple projects in a fast-paced environment with care and follow-through
- Someone who is not afraid of pressure and tight deadlines
- Ideally have minimal experience or background in advertising, but not required
What We Do
Media Arts Lab is the bespoke global agency for Apple and only Apple. We think different to create impact for the world’s most iconic brand.
In 1984, TBWA helped launch Apple’s first Macintosh personal computer with the iconic “1984” commercial. In 1997, TBWA once again disrupted traditional advertising with the “Think Different” campaign. As the Apple brand grew, the need for a confidential, creative incubator, with a dedicated team focused solely on game-changing work, became more evident. In 2006, TBWA\Media Arts Lab was born.
Today, Media Arts Lab has seven dedicated global offices serving 26 markets around the world. Headquartered in Los Angeles, California, Media Arts Lab is housed in a unique 50,000 square foot space, hidden in plain sight from the outside world.
We have six values that underpin who we are and how we do things at Media Arts Lab.
Creative to the Core
Outsider on the Inside
Constructive Candor
Cultivating Inclusivity
Strong Together
Hungry and Curious
TBWA\Media Arts Lab is part of the TBWA Worldwide collective
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