Account Coordinator II

Posted 2 Days Ago
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Dalton, GA
Junior
eCommerce • Sales
The Role
The Account Coordinator II in the Source One Department is the primary contact for customers and manages projects from start to finish, ensuring quality service. Responsibilities include project management, customer order handling, troubleshooting, data entry, payment processing, and logistics. Excellent communication skills are essential.
Summary Generated by Built In

The Source One Department is a Sales Service department for flooring and installation projects (turnkey services).  The Account Coordinator II is a Salary Non-Exempt position that serves as the primary contact between customers, sales, and manufacturing for turnkey flooring projects. This role involves managing projects from start to finish, ensuring high service levels in terms of quantity, quality, and customer interaction. 

MAJOR TASKS, RESPONSIBILITIES & KEY ACCOUNTABILITIES:

  • Project Management: Build project proposals based on quotations received; manage those projects

  • Troubleshooting: Resolve project issues efficiently with assistance of Supervisor, when needed

  • Order Processing: Handle customer orders, subcontract labor, and coordinate installation

  • Data Entry: Use various computer programs for data management

  • Payment Processing: Manage installer payments

  • Project Tracking: Track, report, and reconcile projects

  • Responsiveness:  Promptly responds to all communications from customers, installers, and internal teams

  • Logistics: Ship, track, and expedite material shipments

QUALIFICATIONS, SKILLS, & EXPERIENCE:

  • 2+ years Experience with customer service, sales, or construction project management

  • Proficiency in Microsoft Office Suite

  • Excellent written and verbal communication skills

  • A 2 or 4-year college degree is preferred but not required

  • Must pass pre-employment drug screen

What We Offer

  • A commitment that Safety is #1

  • Competitive benefits, pay, and retirement plan options!

  • Career growth, stability, and flexible work arrangements.

Responsible Manufacturing – Protecting Our Planet for the Future

  • We utilize renewable energy and a closed loop recycled water process.

  • We are committed to reducing greenhouse emissions and water consumption.

  • We are the only flooring company recognized by the Asthma and Allergy foundation.

Who we are:

With a history of 140 years, Tarkett is a worldwide leader in innovative flooring and sport surface solutions with 12,000 employees and 34 industrial sites. Offering a wide range of products including vinyl, linoleum, rubber, carpet, wood, laminate, artificial turf, and athletic tracks. The Group serves customers in more than 100 countries across the globe.

Committed to change the game with circular economy and to reducing its carbon footprint, the Group has implemented an eco-innovation strategy based on Cradle to Cradle® principles, fully aligned with its Tarkett Human-Conscious Design® approach. 

Tarkett is listed on Euronext (Compartment B, ISIN FR0004188670, ticker: TKTT). www.tarkett-group.com

Tarkett is an equal opportunity employer. We value diversity in backgrounds and in experiences and promote an inclusive workplace where all employees can perform at their best.

Top Skills

Microsoft Office Suite
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The Company
Chagrin falls, Ohio
5,826 Employees
On-site Workplace

What We Do

With a history of more than 140 years, Tarkett is a worldwide leader in innovative and sustainable flooring and sports surface solutions, generating net sales of € 3.4 billion in 2022. The Group employs 12,000 employees and has 25 R&D centers, 8 recycling centers and 34 production sites.

Tarkett creates and manufactures solutions for hospitals, schools, housing, hotels, offices, stores and sports fields, serving customers in over 100 countries. To build “The Way to Better Floors,” the Group is committed to circular economy and sustainability, in line with its Tarkett Human‐Conscious Design® approach. Tarkett is listed on the Euronext regulated market (compartment B, ISIN: FR0004188670, ticker: TKTT) www.tarkett‐group.com

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