Academic Operations Associate

Position Overview: 

We're seeking an Academic Operations Associate who is committed to supporting students and faculty in our nationwide Campus degree programs. The Academic Operations Associate supports the day-to-day operations of the academic department, ensuring efficient and effective student & faculty support, course scheduling, and academic programming. You’ll be instrumental in helping us grow and will support our faculty network and degree programs, reaching thousands of students around the country. 

This role involves program support, administrative tasks, and data management to enhance operational processes and support the college’s academic initiatives. You’ll report to our Academic Operations Manager, working closely with the Academic Operations team as we build the future of accessible and affordable education. 

Key Responsibilities:

• Administrative & Faculty Support:
  • Assist with academic planning, course scheduling, and course setup.
  • Provide administrative support for students and faculty. 
  • Maintain accurate records and assist with reporting. 
• Program Development:
  • Support faculty training and integration on Campuswire, our own LMS system.
  • Coordinate projects related to course and program development.
  • Assist in the execution of training and professional development programs for faculty.
  • Support special projects and experiments to help us increase our impact. 
• Operational Support:
  • Monitor and address academic operational issues, looking for ways to improve our current processes. 
  • Serve as a primary point of contact for faculty members, responding to inquiries and providing support as it relates to tech, curriculum and scheduling. 
  • Coordinate with other departments as we work to address academic and operational needs.
• Compliance and Records Management:
  • Collect, enter, and maintain data for academic operations & registrar. 
  • Support student data & records requests. 
  • Ensure systems are compliant with academic policies and procedures.
  • Support compliance efforts and generate necessary documentation and training. 

About you

You’ll fit right in if you are/have:  

• Bachelor’s Degree required 
• 1-3 years of experience in administrative roles, program support, or client experience. 
• Strong attention to detail, with a data-driven approach to decision-making. 
• Excellent interpersonal and communication skills. 
• Adaptability and eye for process improvements. 
• Ability to work independently and as part of a team. 
• Proactive and take the initiative to implement solutions.
• Committed to the mission of Campus and passionate about making education accessible.

Location: New York City 

What you’ll get: 

• Opportunity for impact– as an early team member, you’ll be an integral player in bringing our vision to life
• Medical, Dental, and Vision Insurance
• Salary: $55,000-$65,000
• Equity: .005%
• Unlimited PTO and hybrid work schedule