2025 Summer Virtual Intern Program – Technical Writing Intern

Posted Yesterday
Be an Early Applicant
Cypress, TX
34K-37K Annually
Internship
Fintech • Real Estate • Financial Services
The Role
The Technical Writing Intern at Mr. Cooper Group will create and update documentation, conduct interviews for information gathering, assist with Policy Office projects, and present materials. It is an opportunity to experience the technical writing field in a collaborative environment, helping achieve company goals in homeownership.
Summary Generated by Built In

At Mr. Cooper Group, You Make the Dream Possible.

Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care and service of our teammates and our customers.

Join us and make the dream of home ownership possible!

Mr. Cooper's summer internship program offers college students the chance to discover what it's like to work at a leading financial services organization. Our interns deliver innovative solutions to real business challenges and build enduring relationships with their manager and an assigned mentor. While gaining insight into the industry, interns are immediately part of Mr. Cooper's collaborative culture. Spend your summer at Mr. Cooper and gain a career where you can make a difference! Our summer internship program begins in June 2025 and ends in August 2025.  

 

 

This role will work in a close-knit, team environment and have the opportunity to cross collaborate with individuals across the country. This opportunity is a great introduction to the day-to-day experience of a Technical Writer and will be an invaluable experience for someone looking to pursue a career in the field.   

 

Roles and Responsibilities:   

  • Create, update, and edit various types of documentation from procedures to job aids to announcements 

  • Conduct interviews with various users and staff to gather necessary information to update and /or create documentation 

  • Assist with projects related to the Policy Office  

  • Create and present PowerPoints related to the Policy Office 

  • Shadow all areas of the Policy Office  

 

   

Basic Qualifications:   

  • Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university or have graduated within one year of start date (June 2025)  

  • Be majoring in Technical Communications, English, Journalism, Creative Writing, or other relevant major with focus on writing   

  • Must be interested in pursuing a technical writing career 

  • Must provide 2 original writing samples related to technical documentation/procedure (i.e. How-to documents, etc.)   

  • Familiar with the Chicago Manual of Style  

  • Candidates must have authorization to work permanently in the US without the need for sponsorship (Currently, our organization is unable to support candidates that are on OPT, CPT or candidates that will need sponsorship, now or in the future)      

 

Preferred Qualifications: 

  • Self-starter with excellent organizational and communication skills 

  • Highly organized with superior attention to detail and a commitment to delivering clear andprecise work   

 

Mr. Cooper Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a protected veteran. EOE/M/F/D/V

Job Requisition ID:

023286

Job Category:

Administrative Services

Primary Location City:

Dallas

Primary Location Region:

Texas

Primary Location Postal Code:

75019

Primary Location Country:

United States of America

Additional Posting Location(s):

Home - Alabama, Home - Alabama, Home - Alaska, Home - Arizona, Home - Arkansas, Home - California, Home - Colorado, Home - Connecticut, Home - Delaware, Home - Florida, Home - Georgia, Home - Hawaii, Home - Idaho, Home - Illinois, Home - Indiana, Home - Iowa, Home - Kansas, Home - Kentucky, Home - Louisiana, Home - Maine, Home - Maryland, Home - Massachusetts, Home - Michigan, Home - Minnesota, Home - Mississippi {+ 24 more}

Pay Range: $33,500.00 - $37,000.00

The Company
HQ: Dallas, TX
5,001 Employees
On-site Workplace
Year Founded: 1994

What We Do

With nearly 4 million customers, we are a proud leader in the home loan servicing industry. But are we content? No way. Every day we challenge convention and reimagine the home loan experience for the better. It’s what makes us who we are.

We’re Challengers of Convention
Challenging the status quo is in our DNA. We’re ditching the old ways and reimagining what homeownership should look like in the era of smart phones, Mars missions, and avocado toast.

We’re Champions for Our Customers
Giving homeowners the best experience possible is the reason we come to work. We believe in honesty, simplicity, and always having our customer’s back.

We’re Cheerleaders for Our Team
Transforming an industry takes a world-class team. Ours is over 9,000 Coopers strong. Creating a place where they love to work isn’t just an HR goal — it’s part of Mr. Cooper's mission.

We’re here to keep the dream of homeownership alive. That means throwing out the old ways and revolutionizing the way people sell, buy and own their homes using the latest technology and good old fashioned customer service.

At Mr. Cooper Mortgage we see a world where homeownership is less worrisome and more rewarding, where having a mortgage is no longer a burden but an opportunity, where homeowners feel 100% in control of their finances and future.

Is Mr. Cooper Mortgage your kind of place? If so, we can't wait to hear from you.

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