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As a Product Marketing Lead at Zowie, you will develop and communicate effective market positioning strategies, build resonant messaging, lead product naming, conduct competitive analysis, and create sales enablement materials. Your role will involve researching the market, aligning marketing campaigns, owning product launches, and driving related KPIs while collaborating with various teams.
As a Product Support Engineer at Zowie, you'll work with a small team to deliver exceptional customer support by resolving technical issues, digging into logs and databases, and becoming an expert in the company's platform. Your role will involve handling complex problems and ensuring that customers maximize their experience with Zowie's services.
As a Senior Product Support Engineer, you will lead a small team to resolve complex customer issues and enhance the user experience with Zowie’s service. You’ll dive into logs, databases, and code while ensuring customers receive empathetic and high-quality support, ultimately driving customer success and satisfaction.
Zowie is seeking self-driven and ambitious individuals to join its growing team. The company focuses on enhancing customer service through AI, providing rapid support and driving customer loyalty for leading ecommerce brands. Candidates are encouraged to share their areas of interest for potential roles that align with their skills.
As a Software Engineer at Zowie, you will implement and deliver custom AI solutions, develop onboarding tools, work with customers for dedicated integrations, and promote best engineering practices. Your role will bridge business needs with technical solutions to enhance customer service and satisfaction.