Search the 34 jobs at ZeroFOX

The Integration Engineer at ZeroFox will automate processes, build integrations, and develop API frameworks. Responsibilities include maintaining system integration solutions, managing data flows, debugging integration issues, and creating documentation. The role involves collaboration with development and operations teams to meet business requirements while providing integration-related support.

Channel Account Manager needed to manage and build partner relationships in North America. Responsibilities include onboarding partners, training, pipeline management, and executing marketing activities. Must have 5+ years of Channel Account Management experience in North American markets. Excellent communication and strategic planning skills required.

Join ZeroFox as a Technical Writer to produce clear, effective written deliverables for client-focused services. Develop comprehensive documentation, maintain detailed database of reference materials, and work with various departments. Must be US citizen with 5+ years of Technical Writer experience and superb written communication skills.

Regional Sales Director role in Northeast region focusing on acquiring new clients, managing relationships, strategic planning, market analysis, and collaborating cross-functionally to drive revenue growth and meet sales targets in the cybersecurity industry.

As a Customer Care Specialist I, you will be the initial contact for members through phone and email, managing inquiries related to identity theft. The role involves updating accounts, answering service questions, and assisting with various customer service tasks while ensuring high-quality interaction and professionalism.

The Regional Sales Director at ZeroFox is responsible for developing business relationships with CISA, executing sales strategies, and exceeding revenue goals. Duties include selling cybersecurity solutions, maintaining client relationships, and leading sales initiatives while managing the sales cycle independently and collaborating with a remote sales engineer.

The Client Experience Manager will build and maintain strong post-sales relationships, support project management, handle project administration duties, and manage client reporting. They are responsible for client success in breach response programs and work closely with Project Managers to ensure timely project implementation.

The Customer Care Specialist 2 serves as the primary contact for identity theft cases, gathering information from victims, guiding them through the recovery process, and ensuring customer satisfaction through effective communication and support.

As an Account and Project Manager in the Data Breach Response Team, you will manage customer implementations, train clients, prepare reports, and enhance customer relationships. Your role involves analyzing customer requirements, ensuring client satisfaction, and overseeing project execution while collaborating with internal teams.

The Technical Writer role at ZeroFox involves collaborating with the Threat Analysis Center to produce daily intelligence reports, reviewing content for quality, and conducting research on cybersecurity threats. The position requires strong writing and editing skills, attention to detail, and the ability to work both independently and in a team.

The Platform Support Specialist Tier II is responsible for managing and resolving customer support tickets, particularly technical issues escalated from Tier 1. The role involves collaborating with cross-functional teams to improve processes, supporting strategic customers, and creating effective documentation. This position also requires strong communication skills and the ability to manage multiple projects effectively.

The Sr. IT Specialist at ZeroFox will manage daily IT operations, assist with hardware and software issues, and maintain client relations through effective support. Responsibilities include troubleshooting, assembling hardware, maintaining user systems, and collaborating with teams to enhance IT processes.

As a Senior Intelligence Analyst, you will collect and analyze intelligence to monitor threats, particularly focusing on cyber crime. You'll write scalable Python code, manage large datasets, work within teams, and mentor junior staff while adhering to operational security best practices.

As a Platform Specialist Team Lead, you'll analyze customer-related cyber risks, develop notification packages, present findings, support customer communications, and manage a team focused on real-time intelligence and risk mitigation.

As a Platform Specialist at ZeroFOX, you will analyze social media networks for risks, create alert packages, interface with customers for reporting, and triage alerts. You will ensure clients receive real-time intelligence and maintain engagement through detailed communication and reporting.

The Platform Support Specialist at ZeroFox will provide top-notch customer service as part of the helpdesk, manage support tickets, and optimize support processes. The role involves building cross-functional relationships and enhancing customer experiences while ensuring effective communication and problem resolution for platform customers.

As a Platform Specialist, you will analyze social media networks for risks, provide detailed reports for customers, respond to inquiries, and triage alerts. Your role involves engaging with customers through various communication channels to present threat intelligence and ensure exceptional service.

As a Platform Operation Team Lead, you'll support ZeroFox's cyber security solutions by managing disruption requests, updating stakeholders, trend analysis, coaching team members, and enhancing operational performance. You'll also maintain run books for incident remediation and improve procedural efficiencies, contributing to a team focused on protecting against internet threats.

As a Platform Operations Specialist at ZeroFOX, you will support the cyber security solution by fulfilling information requests, managing confidential documents, and tracking performance metrics. This role focuses on protecting against social media threats and requires attention to detail, communication skills, and a proactive attitude toward problem-solving.

As a Platform Data Lead, you will analyze cyber risks for enterprise customers, determine attack vectors, and provide real-time information about potential risks. You'll use tools like ZeroFox to generate alerts and work with internal teams to establish workflows for risk identification and response.