The Quality Assurance Manager will manage a QA team to enhance customer experience by identifying performance gaps, developing QA strategies, implementing standards, and ensuring compliance. The role involves mentoring staff, analyzing data for insights, and collaborating with various teams to drive improvement in service delivery.

The Global Sanctions Manager at Zepz leads the sanctions compliance program for the company's entities worldwide, setting global policies, monitoring compliance, and managing a team of analysts. The role requires collaboration with various internal departments, risk management, and the delivery of training programs, while also ensuring adherence to relevant regulations and reporting on compliance effectiveness.