Search the 7 jobs at Zensurance

As a Product Manager at Zensurance, you will own the product strategy and roadmap of the Core platform, collaborating with product, analytics, and engineering teams to drive the development of innovative solutions. Your responsibilities include defining product metrics, researching user needs, presenting roadmaps, and enhancing user experience to meet the company's business objectives.

The Commercial Account Manager will manage client relationships, onboard new customers, handle policy changes, and provide insights on insurance coverage requirements. The role involves managing a portfolio of existing clients, offering support with insurance queries, recommending further coverages, and fostering a superior client experience.

As an Intermediate Software Developer at Zensurance, you will build and maintain software for data collection and pricing engines using Node.js and TypeScript. Responsibilities include writing scalable code, mentoring junior staff, collaborating with stakeholders, and continuously improving software development practices.

The Team Lead will mentor and coach TSRs and Commercial brokers, improve processes, and ensure high-quality customer service. Responsibilities include performance management, onboarding new talent, implementing best practices, and managing escalations. This role is focused on leadership, coaching, and operational oversight to enhance team performance.

As a Senior Site Reliability Engineer at Zensurance, you will develop and provide infrastructure security and monitoring, guide DevOps teams in microservice architecture, and participate in on-call rotations. You will also coach junior engineers and improve craft capabilities.

The Accounts Technical Service Representative will support the Account Operations team by managing client communications, processing requests, and ensuring accurate file documentation. Responsibilities include handling emails and voicemails, reviewing policy documents, and recommending operational improvements to enhance customer service. The role requires attention to detail and effective multitasking in a dynamic environment.

The Team Lead, Engineering for the Payments Team at Zensurance will mentor and coach team members, review code, and collaborate cross-functionally to improve the checkout experience for customers. They will guide technical challenges, set team goals, and ensure business requirements are met through actionable tasks.