Zensurance
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The Accounts TSR at Zensurance will manage communication, document review, and process tasks within the Account Operations team. Responsibilities include triaging emails, maintaining policy reports, facilitating customer inquiries, assisting with cancellations, and recommending operational improvements to enhance customer experiences.
As the Team Lead of the Engineering Payments Team, you will coach and mentor developers, manage team goals and performance, collaborate on engineering best practices, and contribute to developing scalable systems for enhancing the checkout experience, ensuring a successful alignment of team efforts with product management.
As a Senior Software Developer at Zensurance, you will lead and implement custom software features, mentor junior developers, and collaborate on scalable systems. You'll use Nodejs, Typescript, and various modern tools to enhance the insurance experience for small businesses.
The Commercial Account Manager will manage client relationships, onboard new customers, handle policy changes, and provide insights on insurance coverage requirements. The role involves managing a portfolio of existing clients, offering support with insurance queries, recommending further coverages, and fostering a superior client experience.
As an Intermediate Software Developer, you will join the Core Team to implement software features for Zensurance's data collection and pricing engines. Responsibilities include writing clean, maintainable code, collaborating with stakeholders, mentoring junior developers, and contributing to knowledge sharing.
The Team Lead will mentor and coach TSRs and Commercial brokers, focusing on process improvement and providing excellent customer service. Responsibilities include managing performance, conducting one-on-one meetings, overseeing operations, implementing best practices, and managing escalations.