Search the 26 jobs at Zayo Group

The Senior Customer Success Manager is responsible for ensuring an effortless experience for customers, managing billing inquiries, service performance, and operational reviews. They act as the primary contact for assigned customers and lead implementation projects while collaborating with teams to improve processes and customer experience.

The Financial Planning & Analysis Lead at Zayo is responsible for analyzing key performance indicators related to revenue, expenses, and capital expenditure, particularly in SG&A. The role involves preparing financial forecasts, maintaining reporting records, leading projects, and providing insights for operational improvements while managing data integrity.

As a Technical Support Tech I, you will monitor a multi-state wide area network, managing resolution for network connectivity issues, documenting events, and communicating with customers and vendors to ensure timely resolutions and maintain high customer satisfaction.

The Treasury Manager at Zayo will oversee global cash management processes, support risk management strategies, manage capital markets activities, and supervise junior Treasury team members. Responsibilities include cash flow forecasting, debt compliance management, bank relationship maintenance, and contribute to process efficiency projects.

The Project Manager, Long Haul Implementation is responsible for overseeing the development, planning, and execution of long haul telecommunications routes, including budgeting, scheduling, risk mitigation, and regulatory compliance. This role involves managing a team of project managers and collaborating with various stakeholders to ensure timely and on-budget delivery of projects.

The Senior Full Stack Software Engineer will design, implement, and maintain scalable applications using React.js and Node.js. Responsibilities include assisting with technical specifications, writing core code, refactoring existing systems, and ensuring seamless integration between frontend and backend teams. This role emphasizes collaboration, troubleshooting, and performance optimization.

The Senior Channel Manager at Zayo is responsible for developing and expanding partner relationships, driving revenue growth through education of telecom service brokers, and ensuring an exceptional partner experience. The role involves sales performance monitoring, collaboration with internal departments, and maintaining records of interactions.

The Deal Manager is responsible for product analysis, commercial sales support, and developing strategies for product positioning and growth. This role involves customer interaction, data management, market assessment, and cross-functional project management to enhance product offerings and pricing strategies.

The Senior Channel Manager at Zayo is responsible for cultivating relationships with Telecom Service Brokers, assisting agents in sales, driving revenue growth through education on the product portfolio, and collaborating with internal teams to ensure customer satisfaction and achieve sales targets.

The Tier III Optical Network Engineer at Zayo will deploy and implement new network builds and augmentations, provide advanced technical support, analyze critical network issues, and train less experienced technicians. The role requires extensive knowledge of SONET, SDH, and DWDM networks, along with expertise in commissioning and troubleshooting network equipment across multiple platforms.

The Project Manager for OSP is responsible for managing fiber connectivity projects, coordinating vendor activities, ensuring project schedules and budgets are met, and serving as the main point of contact for customers. Responsibilities include overseeing splicing vendors, assessing project requirements, managing RFP processes, and conducting on-site surveys and meetings to facilitate project delivery.

The Senior IAM Manager will oversee Workforce IAM, IGA, and PAM platforms, providing strategic direction and operational excellence to ensure secure access and compliance. Responsibilities include platform management, service management, metric reporting, strategic planning, team leadership, risk management, and collaboration with stakeholders to align IAM initiatives with security strategies.

The Long Haul Deployment Project Manager manages turnkey construction contracts for telecommunications projects, ensuring compliance, resolving disputes, and maintaining project schedules and budgets. This role involves facilitating communication among stakeholders, managing regulatory issues, and delivering accurate project reporting.

The Network Optimization Engineer II will coordinate and implement network optimizations, perform audits, develop migration plans, and ensure compliance with network protocols. Responsibilities include designing circuit paths, creating internal orders, and collaborating with teams to minimize downtime during migrations.

The Senior Account Manager will develop customer relationships, drive sales of Bandwidth Infrastructure to finance customers, and achieve sales targets through account management and new account acquisition. Responsibilities include generating revenue, maintaining customer relationships, tracking sales performance, and collaborating with other departments for customer satisfaction.

The Senior Account Manager is responsible for generating sales revenue by promoting Zayo products, maintaining customer relationships, managing complex deals, and achieving sales targets. This role involves strategic account management, reporting sales performance, and collaborating with other departments to ensure customer satisfaction.

The Solutions Engineer at Zayo will engage with customers to understand their business requirements, design tailored telecommunications solutions, and support the sales process from discovery to close. They will collaborate with technical teams to ensure feasibility, present solutions, and foster relationships with customer technical staff to drive mutual success.

The OSP Project Manager will oversee the development and delivery of long haul routes within the US and Canada, managing project scopes, schedules, budgets, and mitigating risks. Responsibilities include route planning, cost estimation, regulatory compliance, RFP management, and collaboration with OSP teams to achieve alignment and timely project completions.

The OSP Project Manager is responsible for the development, planning, engineering, and delivery of long haul routes in the US and Canada. Key tasks include project budgeting, scheduling, risk management, regulatory compliance, RFP management, and ensuring timely delivery of projects while maintaining communication with stakeholders.

As a Deal Manager at Zayo, you will support the deal management process for strategic customers. Responsibilities include deal support, quote preparation, contract reviews, and ensuring efficient execution. You will collaborate across functions like Legal and Finance and improve the deal support model while managing customer expectations and relationships.