Search the 14 jobs at Wave HQ

The Principal Engineer leads architectural strategy, collaborates with stakeholders, develops innovative solutions, and manages teams to deliver high-quality products. They ensure alignment with business goals and industry best practices while fostering collaboration across technology teams. This role also involves mentoring and maintaining team morale.

The Senior Marketing Automation Specialist is responsible for creating and executing customer communications through automation tools, managing audience segmentation, and improving campaign performance metrics. They collaborate with stakeholders and the data team to provide insights, optimize processes, and ensure quality assurance in communications.

The Senior Analytics Engineer will build and curate the data warehouse, constructing data models to support business decision-making. Responsibilities include developing data models in dbt, implementing quality controls, mentoring team members, and collaborating with analysts to understand business needs.

The Paid Media Manager will oversee and optimize Wave’s paid search and social media strategies through campaign management and data analysis to drive business results. They will work with various teams to enhance paid media performance and ensure alignment with organizational objectives.

The Training Specialist for Customer Success will create, deliver, and maintain training programs for the Customer Success Team. Responsibilities include developing training materials, leading sessions, assessing training effectiveness, and aligning training with company goals. The role requires collaboration across various teams and staying updated on industry trends.

As a Software Engineer at Wave, you will tackle challenging problems while building and improving financial solutions for small businesses. You'll work within an agile team, writing clean, maintainable code in Python, Ruby, and JavaScript, focusing on projects from inception to delivery, and participating in code reviews and mentorship programs.

As a Data Engineer at Wave, you will design and build data infrastructure, optimize data workflows, and collaborate with cross-functional teams to enhance data accessibility. You'll manage a modern data stack, resolve incidents, and ensure the reliability of data systems while maintaining strong communication with stakeholders.

The Senior Manager, AI & Data Platform will lead the development and optimization of secure, scalable AI and data platforms, manage a team of Data and ML Engineers, implement DataOps practices, oversee AI model management, ensure data and AI integrity, and collaborate with various stakeholders.

The Payroll Manager will oversee payroll operations for Canadian and US employees, manage the full payroll cycle, handle onboarding updates and terminations, and ensure year-end reporting. The role requires compliance with payroll regulations, establishing new processes, and assisting with employee communication. Strong experience in payroll management and systems is required.

The Procurement Manager will lead procurement processes, manage contracts, oversee vendor relations, and ensure compliance with regulations. They will collaborate with department heads, utilize e-procurement platforms, optimize procurement strategies, and drive cost savings through process improvement and vendor performance evaluation.

As a Manager in the Engineering team at Wave, you will lead engineers in building high-quality systems, manage agile processes, prioritize tasks, mentor team members, and drive continuous improvement while balancing hands-on engineering work.

The Senior Complaints & Social Specialist will manage customer complaints and social media escalations across the US and Canada. This role involves developing a complaints management process, ensuring compliance with regulatory standards, collaborating with cross-functional teams, and enhancing customer satisfaction through effective resolution. Strong attention to detail and communication skills are essential.

The Manager, Knowledge & Content will lead a team to develop, execute, and optimize customer and agent knowledge management and training programs. Responsibilities include team leadership, content strategy, collaboration with cross-functional teams, and performance monitoring through KPIs.

The Senior Data Analyst at Wave will advance the maturity of Data Analytics by collaborating with stakeholders, developing solutions for decision-making, enhancing reporting tools, ensuring data integrity, and applying advanced analytics. The role requires expertise in SQL, data visualization, and effectively communicating insights to drive business strategies.