The Customer Success & Data Analytics Engagement Manager/Director leads customer engagements, ensuring value realization through data analytics. This individual collaborates with teams to develop tailored solutions, manages multiple projects, communicates findings, and fosters customer relationships. Responsibilities include overseeing analytics projects, aligning them with business value, and staying updated with industry trends.

The Data Analyst in Customer Success at Viaduct will analyze data, answer analytics questions, and improve the code base. Responsibilities include owning projects, creating analytic dashboards, and maintaining data pipelines, with a focus on enhancing customer value through informed data insights.

The SW Engineer will manage projects from design to implementation, working on backend microservices, cloud infrastructure, and data management. They will be responsible for security and privacy compliance, collaborate on product features, and improve team workflows, while also contributing to the onboarding process and recruiting initiatives.