VanOnGo
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The Customer Success Manager will manage relationships with clients in e-commerce and retail by providing support, onboarding clients, and ensuring cooperation with the product team. Responsibilities include problem case management, demo preparations, and maintaining good communication with clients.
The UI/UX Designer will develop design artifacts such as user flows, prototypes, and wireframes, establish UI components for consistency, create impactful design solutions, and collaborate with UX Research to address user needs effectively.
The Project Manager will oversee key projects in the Customer Success team, ensuring timely delivery of customer initiatives, collaborating with internal teams, maintaining clear communication with stakeholders, tracking project progress, and implementing process improvements for customer satisfaction.