As an Investor Reporting Analyst, you will assist in day-to-day operations including reporting and remitting to investors, conducting reconciliations, and collaborating with teams to improve processes and implement new products in a FinTech environment.

The Senior Compliance Associate will lead Valon's Vendor Management Program, coordinating with various teams to manage vendor risks and relationships. Responsibilities include conducting vendor evaluations, monitoring performance, and streamlining onboarding processes while enhancing compliance with industry standards.

The Deployment Strategist at Valon will implement AI-powered solutions for enterprise clients, blending technical execution with strategic implementation. Responsibilities include designing and scaling AI solutions, engaging with clients, collaborating with product and engineering teams, tackling operational challenges, and ensuring successful deployments.

The Engineering Manager will lead and develop a team of engineers at Valon, ensure successful business outcomes through mentoring and technical leadership, and collaborate with product and operations to enhance the homeownership experience. Responsibilities include strategic execution, defining processes, and fostering a cohesive engineering culture.

As a Document Image Management Specialist, you will manage the onboarding and offboarding of loans to Valon’s servicing platform, ensuring timely delivery and classification of data files and document images. You'll coordinate with data providers, troubleshoot issues, and develop operational processes while maintaining communication with stakeholders.

The Client Engagement Senior Specialist will handle inbound and outbound communications with homeowners, resolve issues related to mortgage payments, document all interactions, and promote company products and services while ensuring outstanding customer satisfaction.

The Client Engagement Specialist navigates inbound and outbound homeowner communications, resolves issues, documents interactions, promotes Valon's products, identifies delinquent accounts, and collects payments or sets up repayment plans for homeowners.

The Bilingual Client Engagement Specialist will handle customer communications across service and collections, resolve homeowner issues, promote mortgage products, and manage delinquent accounts for a mortgage servicing company.

The Resolution Specialist will provide exceptional service to homeowners by handling inquiries through emails, phone calls, and chat, conducting research for resolutions, and ensuring compliance with Service Level Agreements. The role requires strong communication skills, attention to detail, and the ability to multi-task in a fast-paced environment.

The Resolutions Senior Specialist will manage inbound and outbound communications with homeowners via email, chat, and phone, ensuring high-quality service. The role involves research and collaboration with back-office teams to address homeowner inquiries while adhering to performance metrics.

The Business Operations Senior Associate will collaborate with cross-functional teams to build business operations for the Servicing team, develop standard procedures, advocate for stakeholders, analyze data for improvements, and manage operational incidents. The role requires strong analytical and project management skills to drive operational excellence.

The Mortgage Sales Assistant will handle routine outreach to potential customers, manage inbound calls, and assist sales management with administrative tasks. Their main objective is to provide high-quality customer service and support Mortgage Loan Officers in securing purchase and refinance loans.

The Chief of Staff will work alongside the CEO and COO to tackle organization-wide challenges, drive strategic initiatives, and ensure team alignment with company goals. Responsibilities include identifying solutions for operational issues, managing strategic initiatives, structuring executive meetings, and conducting data analysis to support decision-making.

The Senior Manager of Loss Mitigation will oversee the Loss Mitigation team, ensuring compliance and optimizing strategies while maintaining a focus on customer satisfaction. Responsibilities include leading the team, collaborating with various departments, and improving operational processes within Default Servicing.

The Software Engineer will design and build scalable infrastructure while rapidly learning new technologies to solve complex problems in the mortgage servicing space. Collaborating with product and design teams is key to enhancing customer experience.

The role involves designing and building scalable software infrastructure within the mortgage industry, collaborating with product and design teams to create the best customer experience, and quickly learning new technologies to solve complex problems.

The Applied AI Engineer will lead the development of AI systems for mortgage servicing, enhance operational efficiency with generative AI, oversee deep learning model training, integrate LLM models into production, ensure regulatory compliance, and mentor team members.

The Bilingual Client Engagement Senior Specialist will manage inbound and outbound communications with homeowners, assisting with collections, troubleshooting homeowner issues, and ensuring satisfaction. Responsibilities include resolving issues through the mortgage servicing system, documenting communications, and promoting services.

The Staff Software Engineer will design and build robust infrastructure to navigate complex regulatory environments in the mortgage industry. They will work cross-functionally with product and design teams to enhance user experience and ensure scalability in a fast-paced startup environment.

As a Business Operations Intern at Valon, you will support the Lending Business Operations and Sales teams by optimizing processes, proofreading documentation, and implementing new operational strategies. This role requires analytical skills to enhance efficiency and user experience for homeowners during a 10-week summer internship.