Search the 23 jobs at Valon

The Director of Lending Operations will oversee and optimize teams involved in the mortgage lending process, focusing on enhancing client experience through operational strategies, compliance, and quality assurance. Responsibilities include mentoring team members, implementing improvements for efficiency, and collaborating cross-functionally to support Valon’s mission.

The Client Support Analyst will manage client communications, ensuring timely responses to inquiries and requests. They will oversee onboarding processes for new clients, coordinate with stakeholders, and develop scalable processes. Additionally, this role involves monitoring client support requests and facilitating effective client interactions to enhance satisfaction.

The Business Operations Senior Associate will drive operational excellence by collaborating with cross-functional teams to develop processes and standards for the Servicing team, manage projects, and leverage data for continuous improvement in a fast-paced startup environment.

As a Mortgage Underwriter II-Assumptions Associate, responsible for gathering, processing, and underwriting assumptions on agency and government loans. Handling final document signing and ensuring compliance with regulations and standards. Providing a first-class experience for homeowners with special servicing needs and contributing to process improvements within the Special Products Team.

The Client Engagement Supervisor at Valon is responsible for contact center operations, debt collections, customer issue resolution, and team leadership. They work to drive process efficiencies, provide coaching, and contribute to product development.

Collections Senior Specialist responsible for debt collections, customer support, and process improvements within a mortgage servicing company. Requires 3+ years of collections experience, regulatory knowledge, and proficiency in industry tools and platforms.

Design and build robust infrastructure to handle evolving industry regulations, work on improvements for homeowner experience through new features, and leverage tech stack to develop flexible backend architecture.

Join Valon's engineering team to automate the mortgage and housing industry with cutting-edge technologies. Design and build infrastructure to handle regulations and create a seamless user experience. Ideal candidate has 4+ years of software engineering experience and expertise in web application development, mobile app development, or building large-scale systems.

The Bilingual Client Engagement Senior Specialist will manage inbound and outbound communications with homeowners, focusing on providing exceptional customer service and resolving issues related to mortgage servicing. Responsibilities include documenting communications, promoting products, and collecting payments on delinquent accounts.

The Client Engagement Senior Specialist is responsible for assisting homeowners with inquiries related to special loan products, documenting communications, and serving as the primary contact for mortgage amendments. This role requires knowledge of mortgage servicing and regulatory compliance, as well as strong communication and problem-solving skills.

Design and build infrastructure to handle complex financial regulations in the mortgage industry, work with Product and Design teams to enhance user experience, and learn and apply new technologies quickly.

Design and build robust infrastructure for a financial tech company in the mortgage and housing industry. Collaborate with product and design teams to enhance user experience. Join a team of experienced engineers working on scalable systems using Python, React, Docker, Kubernetes, and Google Cloud Platform.

The Bilingual Mortgage Assistance SPOC will be the main contact for homeowners in default, handling communication regarding delinquent accounts, negotiating agreements, and ensuring compliance with regulations. Responsibilities include evaluating mortgage assistance eligibility and monitoring reports related to foreclosure and mortgage assistance.

The role involves navigating homeowner communications in a friendly manner, resolving issues using the internal mortgage servicing system, promoting Valon's products, and managing collections for delinquent accounts. The ideal candidate has experience in customer service and mortgage servicing, with strong communication skills.

The Mortgage Assistance SPOC serves as the primary contact for homeowners in default, addressing inquiries, evaluating eligibility for assistance plans, negotiating agreements, and monitoring foreclosure processes. This role requires organizational skills, strong communication, and problem-solving abilities.

The Property Tax Specialist is responsible for timely payment of property taxes, maintaining records, monitoring tax disbursements, and resolving homeowner tax-related issues. They communicate with homeowners, oversee fund movements, and ensure compliance with guidelines while collaborating with third-party vendors.

The Consumer Direct Mortgage Loan Officer at Valon provides loan solutions to customers, serves as their main contact throughout the lending journey, and manages the loan pipeline while ensuring compliance with federal regulations. This role involves analyzing documentation, maintaining customer relationships, and collaborating with the team to streamline the lending process.

The Client Engagement Specialist will handle inbound and outbound homeowner communications, resolve issues using a mortgage servicing system, document interactions, promote products, locate delinquent accounts, and collect payments or set up repayment plans. The role requires teamwork, strong communication skills, and attention to detail.

Seeking a Mortgage Loan Processor to take ownership of residential mortgage loan files and fulfill the requirements necessary to advance them to closing. Responsible for reviewing, assembling, and submitting documentation, as well as communicating with internal and external partners.

The Staff Product Designer will lead design efforts across the Product Infrastructure team at Valon, shaping user experiences and defining design vision for customizable software in mortgage servicing. Responsibilities include designing modular systems, evolving the design system, creating user-friendly interfaces, and collaborating with cross-functional teams to align design solutions with user and business needs.