The Mortgage Loan Processor will manage residential mortgage files, ensuring timely processing, compliance with regulations, and exceptional customer service throughout the loan closing process.

The Investor Reporting Analyst will assist in daily operations, reporting to investors, performing reconciliation, and collaborating for process improvements.

The Assumptions Manager oversees the operational, compliance, and investor-related aspects of mortgage loan assumptions, ensuring adherence to guidelines and enhancing efficient workflows.

The Senior Compliance Associate will lead Valon’s Vendor Management Program, coordinating with multiple departments and managing vendor relationships, risks, and compliance processes.

The Deployment Strategist will implement AI-powered solutions, develop custom workflows, and collaborate with clients and teams to drive AI adoption and satisfaction.

The Engineering Manager will lead a team of 4+ engineers, focusing on mentorship, technical leadership, and developing business strategies to enhance Valon's mortgage servicing platform.

The role involves managing homeowner communications, resolving issues, promoting products, and collecting payments in a mortgage servicing context.

The Resolutions Senior Specialist assists homeowners through effective communication, handles inquiries via email, chat, and phone, and meets service metrics.

The Resolution Specialist manages homeowner inquiries via email, chat, and calls, ensuring resolution and high client service quality within set timeframes.

The Client Engagement Specialist handles homeowner communications, resolves issues, collects payments, and promotes Valon's services, focusing on customer satisfaction.

The Bilingual Client Engagement Specialist handles homeowner communications, resolves issues, promotes services, and manages collections in a customer service role.

As a Loan Servicing Coordinator, you will manage mortgage loan servicing, handle customer accounts, resolve inquiries, and oversee document management and mail distribution while ensuring compliance with industry regulations.

The Sr Specialist will manage residential mortgage loan files, ensuring compliance and efficiency during closing and post-closing processes, and resolving any arising issues.

The role involves improving business operations for Valon's Servicing team by driving projects, collaborating with cross-functional teams, and leveraging data insights to enhance processes.

The Mortgage Sales Assistant will support Mortgage Loan Officers by making follow-up calls, transferring leads, and assisting with sales administration, ensuring excellent customer service.

Oversee lien releases and collateral processes for GSE investor loans, ensuring compliance and training team members in best practices.

The Senior Manager of Loss Mitigation oversees a team, ensures regulatory compliance, and develops strategies to optimize loss mitigation while enhancing customer experience.

Lead HR functions in a high-growth tech environment, advising leadership, managing employee relations, and developing talent management processes.

The Staff Product Designer will lead design efforts across the Product Infrastructure team, focusing on creating user-centered experiences for a scalable mortgage servicing platform. Responsibilities include designing modular systems, simplifying complex data, refining design systems, developing user flows, and mentoring team members.

Lead development and deployment of AI systems for mortgage servicing products, enhance operational efficiency using generative AI, oversee architecture, and mentor team members.